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We love the features this app offers. We look forward to implementing them to create a personalized experience for our loyal customers. Zac was very helpful in walking me through the options and setup. I am sure I will need more guidance as I am not very techie but I have found that the customer service from GIST is always responsive and helpful. We use GiftShip and LOVE it! Thank you Zac + Team for always supporting us!
Ive just signed up and started to use this App. I like it so far, but wonder why the Store Credits function is not a full rewards program. Allowing us to set rules for earning rather than manul adding credits only? Maybe I am wrong.
After feedback and a zoom call I found out about the promotions area. It's good and offers plenty of variables. I mentioned being able to reward points rather than just store credit or discounts, and was advised they are looking at that. It's a responsive team and I think will definitly add value. I'd like to see more training, help or video resources available so as to navigate and use the app to its full potential. So far very happy!
Huge upgrade vs my theme´s customer area, with really fast and proactive customer service. Highly recommend it to any store wanting to provide a better account management experience to customers
Easy integration process and fast responses from the development team. We are excited to enhance the shopping experience for our customers and believe Gist will be an excellent partner.
Really glad you are enjoying the app, and thank you so much for the positive feedback! We're looking forward to working with you going forward!
Brilliant app and does exactly what the description says and more! Zac and Tim were super helpful and had the app set up to adjust to our needs perfectly. This app will only get better in the future, highly recommended!
EasyAccounts app is probably one of the must-have apps for all shopify based stores. Amazing supports with 5 stars rating professionals who make that extra mile to help you out!
Awesome app, helps us create a much more personalized customer experience. Love the support and the team behind it. Would certainly recommend and use in the future. Totally awesome!
Great App. The native experience of the client in Shopify is quite basic, with this App you can offer your clients an extraordinary, personalized experience, you can up & cross selling, grant credits, etc ... highly recommended. And the support, excellent ... congratulations to the guys at EasyAcoounts
This is the most attractive looking accounts app available on the Shopify app store. The UX design is simple and intuitive. The EasyAccounts team was also responsive and helpful with any issues we’ve encountered setting up the app. They also assisted us with a custom integration that will add a lot of value to our customers. I highly recommend this app.
We use this app since december 21 and it worked very well. But yesterday all the translated texts are gone with unknown reason. So we started to translate again, but only a few translated texts could be saved - the rest was not stored, also with unknown reason. It is also difficult to get support in a short time and it`s only possible by email. A time-consuming matter. Hope we will be in touch with support soon - otherwise we will cancel this app. Update: Contrary to our fears, an update of the app would be the trigger, there was a problem with Shopify cache. This was (hopefully) fixed forever after a few hours.
Thanks for the great support, even if it took a little longer due to the time difference.