Overall rating
4
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
May 22, 2023

I downloaded this app to forward calls but it has never worked and is prone to faults. As a result, it's cost my business sales and angered my customers.
If you're looking for an app to forward calls - look elsewhere.

Psych Outlet
Australia
Time spent using app: Almost 3 years
May 17, 2023

Great customer support! I am new to using the app so I am looking forward to seeing how everything works out.

Savvy Home Products
United States
Time spent using app: About 2 hours
May 4, 2023

I liked how simple this app was to use and the quality of calls were good. However, we had many problems that the agents couldn't work out how to fix. Our number had a dial tone that sounded like a fax machine. Customers would instantly hang up thinking it may be a scam number and it degraded the reputation of our business.

I gave them a lot of time to try resolve this as I really enjoyed the interface and usability. Hopefully they can resolve these issues.

Casa Blanco
Australia
Time spent using app: 8 months
April 3, 2023

Good Application so far, and Shopify was missing such an Application. Great Customer support from Alex as well.

Prime HODL
United Arab Emirates
Time spent using app: About 3 hours
February 5, 2023

great customer support ,very resourceful and offer best suggest help need going forward to get started ,, well worth the addition to the store

VR World Products
Canada
Time spent using app: About 1 hour
December 1, 2022

The initial setup process is NOT intuitive. Kept getting error messages and server timeout messages. I've been working with support for a couple of hours and still have nothing. Support, by the way, is through chat when you log on...did I mention that it keeps kicking me out with a server timeout message?! That means I'm also being kicked out of support. If we get this sorted, I may change my review, but how do you give more than 1 star to this experience? I cannot recommend at this time.

GoodBoyGo
United States
Time spent using app: About 4 hours
November 22, 2022

charging money even you select the free plan for all type of charges like for the phone number you need to pay separately and for other things.

The Drone Store Inc
United States
Time spent using app: 7 minutes
ReConvert 💵 replied November 22, 2022

Hi there,

Thank you for your honest review. It's stated clearly that there is no free plan. The plan is called "Pay as you go".

We have the pay the cellular providers to get a phone number for you to use, we make no profit off of these phone numbers.

Please let us know if there is anything else you'd like to clarify, our support is always here for you :)

Eric.

October 16, 2022

I couldn't see my phone widget on my Shopify store. Ashley from customer service sent me a link to an article that resolved the issue. The widget was only visible to customers during operating hours. I changed settings to all hours and viewed the website as a customer, that worked. I really appreciate that he followed up to see if the problem was resolved. Thank you so much Ashley for great customer service.

Love Ur Skin
United States
Time spent using app: 2 months
July 1, 2022

Easy to use and set up for my online store. Quick and excellent response to any issues I might have.

pivot-design
United States
Time spent using app: 5 months
ReConvert 💵 replied July 1, 2022

Thank you for your great review and feedback🙏 Our support team is always ready to help 24/7😎

Edited February 28, 2022

I haven't tried it yet but Alex was super helpful so I probably will, now that I have all of the info I asked for - it looks like it does everything I need

migalle
Canada
Time spent using app: 30 minutes
ReConvert 💵 replied February 28, 2022

Thank you for your great review and feedback🙏 Our team is always ready to help you 24/7😎