
EasyCall ‑ Phone Number & Call
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The initial setup process is NOT intuitive. Kept getting error messages and server timeout messages. I've been working with support for a couple of hours and still have nothing. Support, by the way, is through chat when you log on...did I mention that it keeps kicking me out with a server timeout message?! That means I'm also being kicked out of support. If we get this sorted, I may change my review, but how do you give more than 1 star to this experience? I cannot recommend at this time.
charging money even you select the free plan for all type of charges like for the phone number you need to pay separately and for other things.
Hi there,
Thank you for your honest review. It's stated clearly that there is no free plan. The plan is called "Pay as you go".
We have the pay the cellular providers to get a phone number for you to use, we make no profit off of these phone numbers.
Please let us know if there is anything else you'd like to clarify, our support is always here for you :)
Eric.
I couldn't see my phone widget on my Shopify store. Ashley from customer service sent me a link to an article that resolved the issue. The widget was only visible to customers during operating hours. I changed settings to all hours and viewed the website as a customer, that worked. I really appreciate that he followed up to see if the problem was resolved. Thank you so much Ashley for great customer service.
i am so upset to see pakistan not support from this app because i really need this type of application for my store
Easy to use and set up for my online store. Quick and excellent response to any issues I might have.
Thank you for your great review and feedback🙏 Our support team is always ready to help 24/7😎
I haven't tried it yet but Alex was super helpful so I probably will, now that I have all of the info I asked for - it looks like it does everything I need
Thank you for your great review and feedback🙏 Our team is always ready to help you 24/7😎
Alex was very helpful and answered all of my questions very quickly. Very easy to deal with. Even included screen shot pictures for directions
Thank you for your great review and feedback🙏 Our team is always ready to help you 24/7😎
I used the app today for the first time. Nicely done, really great support team. Hoping to give my customers a way to contact us without any issues using this app.
Thank you for your amazing review 🙏 Our team is always ready to help, day or night😎
This app is a great solution for a quick, low-cost way of adding phone support to our business. We recommend this app for any small business looking to save on customer service costs by using a pay-per-use app such as this one! Thanks EasyCall!
Thank you for your great review🙏 We made this app. specifically for your convenience😎
Customer service was immediately available and extremely helpful with setting up my account and linking it to my Shopify store. We are a new e-commerce business and their customer service saved a lot of time. Definitely recommended.
Thank you for your amazing review and feedback 🙏 Our team is always ready to help you 24/7😎