
EasyCall ‑ Phone Number & Call
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À propos de cette application
Lancement
22 janvier 2020
Langues
anglais
Catégories
Gestion de tickets d’assistance , Assistance téléphoniqueS’intègre avec :
gorgias help center, crisp help deskProvide top-tier support with a click to call widget, business phone number & virtual call center.
EasyCall is an easy & affordable way to add a call center to your Shopify store. EasyCall web-based nature empowers your customer's to call you from anywhere in the world, without worrying about unwanted charges & fees. It's a comfortable way to provide real-time support to new shoppers, as well as provide an extra support channel to keep existing customers coming back for more. Buy a business phone number, provide live phone support, manage & track support agents, and more.
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Add a click-to-call widget: provide instant support when customer's need it most
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Get a business phone number: make & receive super cheap international calls
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CRM call center integration: Simple integration with Gorgias, Reamaze & Crisp
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Support customers by sending and receiving SMS messages with a ticketing system.
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Manage multiple phone numbers & contacts, call customers and let them call you.
Tarifs
PAY AS YOU GO
Installation gratuite
Call rate may change based on the source and destination of the call & your plan
- Buy a phone number
- Call forwarding
- Operating hours
- Click to call widget
ESSENTIALS
$20/mois
Call rate may change based on the origin and destination of the call
- 70% OFF on all calls!
- SMS
- Click to call widget
- Call recording (3 month back)
- 3 agents
- Call recording
- Voicemail
- Gorgias & Crisp integration
GROWTH
$50/mois
Call rate may change based on the origin and destination of the call
- 80% OFF on all calls!
- SMS
- Call recording (6 months back)
- 10 agents
- 2 departments
- Helpdesk integration
- Remove branding
PROFESSIONAL
$100/mois
Call rate may change based on the origin and destination of the call
- 85% OFF on all calls!
- SMS
- Call recording (12 months back)
- Unlimited agents
- 4 departments
- Helpdesk integration
- Remove branding
PAY AS YOU GO
Installation gratuite
Call rate may change based on the source and destination of the call & your plan
- Buy a phone number
- Call forwarding
- Operating hours
- Click to call widget
ESSENTIALS
$20/mois
Call rate may change based on the origin and destination of the call
- 70% OFF on all calls!
- SMS
- Click to call widget
- Call recording (3 month back)
- 3 agents
- Call recording
- Voicemail
- Gorgias & Crisp integration
GROWTH
$50/mois
Call rate may change based on the origin and destination of the call
- 80% OFF on all calls!
- SMS
- Call recording (6 months back)
- 10 agents
- 2 departments
- Helpdesk integration
- Remove branding
PROFESSIONAL
$100/mois
Call rate may change based on the origin and destination of the call
- 85% OFF on all calls!
- SMS
- Call recording (12 months back)
- Unlimited agents
- 4 departments
- Helpdesk integration
- Remove branding
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
78 avis
I downloaded this app to forward calls but it has never worked and is prone to faults. As a result, it's cost my business sales and angered my customers.
If you're looking for an app to forward calls - look elsewhere.
Great customer support! I am new to using the app so I am looking forward to seeing how everything works out.
I liked how simple this app was to use and the quality of calls were good. However, we had many problems that the agents couldn't work out how to fix. Our number had a dial tone that sounded like a fax machine. Customers would instantly hang up thinking it may be a scam number and it degraded the reputation of our business.
I gave them a lot of time to try resolve this as I really enjoyed the interface and usability. Hopefully they can resolve these issues.
À propos de cette application
Lancement
22 janvier 2020
Langues
anglais
Catégories
Gestion de tickets d’assistance , Assistance téléphoniqueS’intègre avec :
gorgias help center, crisp help deskConçue par ReConvert 💵
À propos de ReConvert 💵
Note moyenne : 5,0
4 ans d'expérience dans la création d'applications pour l'App Store de Shopify
Assistance
Envoyer un message+1 844 521 1118
care@easycall.io
Ce développeur n’offre pas d’assistance directe en Français.
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