EasyCall ‑ Phone Number & Call

EasyCall ‑ Phone Number & Call

開發者:StilyoApps

Get phone number & provide customer support over phone calls

5.0 5 顆星(29 評論)

Click to call to Phone number

Easily design your click to call widget, or call back, mobile view & operating hours. Make phone orders & customer support easier.

Create your phone call center

Record calls and voicemails, see call analytics and see latest call activity. Soon mange agents & departments like sales & customer support

Buy phone number & make calls

Get a business phone number with our web to web (Voip) call button service, receive international calls for free & make outgoing calls


有關 EasyCall ‑ Phone Number & Call

NEW - Get business phone numbers through the app!

Did you know that customer calls have an average 30%-50% conversion rate?

EasyCall is the easiest, fastest and most affordable way to create a call center- for customer support, sales or any other objective. Your customers will now be able to call you with just a single click.

No need for a business phone number

You can use EasyCall's advanced web based solution to allow customers to call without the need to pay for a phone number. Remove customer's fear of international call fees with this web to web solution. Soon you'll also be able to get phone number through the app.

Connect multiple phone numbers & devices

Connect your different devices to receive push notifications whenever you are not logged in to the dashboard, to never miss a call. You can connect phone number to receive calls as a regular phone call and start manging incoming calls. Coming soon: Get a dedicated number using EasyCall.

Why do I need a call center?

As a business owner, you probably already understand the importance of customer support. 86% of customers would pay up to 25% more in order to get a better customer support experience. Provide instant voice support with EasyCall, your customers will love you for it, and spend more in your store.

EasyCall's revolutionary call widget will allow customers to call you without heaving to type in your phone number, switch to different apps, and most importantly, without interrupting the purchase flow, making it much easier to get phone orders.

International calls

Since EasyCall is a web based solution, customers can now call you from everywhere in the globe, without worrying about unwanted charges and fees.

Features

  • Buy phone number
  • Free international calls
  • Connect multiple devices and phone numbers
  • Call forwarding
  • Operating hours
  • Voicemail
  • Make outgoing calls (outbound calls)
  • Call recoding
  • Control widget design
  • Click to call
  • Call button
  • Advanced call analytics & reporting

Coming Soon

  • Call back button (Callback)
  • Visual IVR
  • Roles - agents and managers
  • Screen sharing
  • Remote control
  • Video calls
  • Call transcripts
  • Capture customer emails/phone number
  • Customer satisfaction surveys (NPS)
  • Live chat

EasyCall is great for:

  • High ticket items
  • Coffee Shops
  • Lawyers
  • Accountants
  • Personal trainers
  • Designers
  • Agencies & experts
  • Marketers
  • Selling courses
  • Contractors
  • Food deliveries & restaurants
  • Digital products
  • Software & SaaS products
  • Other services

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支援

PAY AS YOU GO

免費安裝

Call rate may change based on the source and destination of the call & your plan

  • $0.02/min for widget calls

  • Buy a phone number

  • Call forwarding

  • Operating hours

  • Numberless outgoing calls

ESSENTIALS

每月 $20

Call rate may change based on the origin and destination of the call

  • Everything in PAY AS YOU GO

  • 40% OFF on all calls!

  • $0.012/min for widget calls

  • Call recording (1 month back)

GROWTH

每月 $50

Call rate may change based on the origin and destination of the call

  • Everything in ESSENTIALS

  • 60% OFF on all calls!

  • $0.008/min for widget calls

  • Call recording (6 months back)

  • Remove Branding

PROFESSIONAL

每月 $100

Call rate may change based on the origin and destination of the call

  • Everything in GROWTH

  • 70% OFF on all calls!

  • $0.006/min for widget calls

  • Call recording (12 months back)

  • Remove Branding

* 所有費用均以美元計收。 定期費用接按照 30 天為週期收費,包括每月收費或依據使用量收費。

5.0 5 顆星

總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。
  • 5 5 顆星
    100% 的評等為 5 顆星
  • 4 5 顆星
    0% 的評等為 4 顆星
    (0)
  • 3 5 顆星
    0% 的評等為 3 顆星
    (0)
  • 2 5 顆星
    0% 的評等為 2 顆星
    (0)
  • 1 5 顆星
    0% 的評等為 1 顆星
    (0)

最近的評論

Peggy

This app is fantastic. It allows me to keep my information private and lets me keep in contact with my customers all at the same time.
Thanks alot!

開發人員回覆

2020年9月21日

Thank you so much for the review! we're doing our best to make it easy for you to communicate with your customers :)

Ben & Kes Market

I love using this app and I have had it in my store for a few months now. I recently had a situation where the app crashed because of an issue on their end and the widget was no longer showing on my website. I tried multiple times to get it up and running again but to no avail. I reached out to support and they were helpful. Although the issue took a few days to resolve it was. I was a bit frustrated because I had to keep emailing.

I am glad that the development team assisted me. I will say this though. I called 3 times but no one picked up so maybe this is something to look into. But all in all, I am glad that the issue has finally been resolved. Oh, and they gave me a 7 day free trial for the inconvenience which was superb! Thanks again for the help although I may have been a bit frustrating haha

開發人員回覆

2020年9月11日

Thank you so much for this review! we're doing our best to improve over time :)

I think our phone support is located in a different time zone than yours, that might be the reason we didn't answer haha

Funk's Wooden Wonders

I wrote this app a negative review at first because I called them several times and they didn't pick up. After Writing the review I received a very kind email from the CEO with full explanation why they could not pick up (it was the time zone difference). He also answered all of my questions very kindly and it made me feel indebted to fix my review. Thanks for your kindness and the service you provide for everyone.

開發人員回覆

2020年8月8日

Thank you for your honest review!

First of all, I apologize for the experience you've had with our app so far. Our company is based in Israel, when you called it was the middle of the night here, and we only provide chat support during that time.

We're always here to answer all of your questions, just not always over the phone ;)

As for the additional charges, charges are based on usage (call minutes), and since charges change each month, Shopify require us to list the highest charge we may charge each month. Of course, we WILL NOT charge this amount every month, we'll just charge based on the calls you've had.

About the emails you say you sent, can you please let me know what address you used? I can't find you in our system. I also tried calling you and reaching out via email and phone but didn't get any response, would you please get back to me so we can resolve whatever issue you have?

Thank you for your time and for giving us a chance,

Eric | EasyCall CEO