Rezensionen (21)
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The app is very straightforward and user-friendly. I reached out with a question on Saturday and received an answer on Sunday. I then went back and forth with their support team a few times, and they were very quick and clear in their resolutions.
Hi,
Thank you for the lovely review and kind words.
If you need additional help or have any questions, just contact our 24/7 support team. We are always here to assist you as soon as possible.
Best regards,
Dmytro | NexusMedia Product Team.
分かりやすく
早期解決できました。
ありがとうございました
また何かありましたら
宜しくお願い致します。
Hi,
Thank you so much for the great feedback and kind words! I highly appreciate the time you've spent reviewing our app.
Should you need additional help or have any questions, please just contact our 24/7 support team. We are always nearby to assist you as soon as possible.
Best regards,
Dmytro | NexusMedia Product Team.
We ship multiple products together or separately and this app lets me upload all tracking codes at once via CSV/XLS and automatically sync them to Shopify. One review highlights fulfilling “almost 800 orders in under 15 minutes
Hi,
Thank you so much for the great review! It's really important to us to know that the app brings you real value and makes your work easier. We highly appreciate your feedback.
If you need assistance or have questions/suggestions about the Easy Fulfillment app, just contact our 24/7 support team. We are always nearby to help as soon as possible.
Best regards,
The NexusMedia team.
Love love love love this app! Most of my orders have multiple shipments and it is so amazing to match the tracking to the product that has shipped. And it syncs right to Shopify so emails automatically go out to customers. It keeps everything so organized because you can see what shipped and what didn’t. I don’t know how I ran my website without this app.
Hi there,
Thank you so much for the great feedback - it's so sweet to know you like the app.
If you have any questions or have ideas on how we can improve the app to make it even better - just contact us via the 24/7 support team.
Warm regards,
The NexusMedia team!
送り状の追跡番号をuploadしてもフルフィルメントのボタンが出てこない
またuploadのボタンが出てくるので
同じことの繰り返しになります
そこから先にすすめなくて使えない
お金も払っているのに困る
Hi,
Thank you for taking the time to share your feedback with us. We apologize for the confusion you've experienced with the fulfill button.
We want to inform you that the fulfillment button has been moved to the top bar of the order's list table. The button will appear when you select at least one item in the orders list.
It was made to improve UX, but unfortunately, we made a small mistake while updating that caused you inconvenience.
We fixed it already and kindly ask you to reach our support team via support@nexusmedia-ua.com, so guys can help you to figure out what was changed and assist you in navigating the new interface.
We highly appreciate your patience and choosing our service.
Sincerely,
Easy Fulfillment team.
A valid app. However, the data layout was changed without notice due to the version upgrade, which caused trouble. The process was also slow.
It goes without saying that the features are excellent. Of special note is the customer support. The speed of responses and the politeness of the responses are astounding.
Thanks to this application, we can work on our ideas with peace of mind.
Great app that saves us a lot of time. We use several different carriers and once you have set them up it's so quick and simple to use. Definitely an app worth having. Fantastic value.
LOVE this app because it allows me to ship one order with multiple carriers so customers realise their order is coming in more than package with different couriers (AND I can set my own couriers that aren't part of the Shopify database as well eg Parcelforce, DPD, Royal Mail etc)
Not to mention the absolutely OUTSTANDING support these guys give on all their apps (I have quite a few of their apps because I like dealing with them so much!)
They are really quick to reply and fix any issues should there be any (and, to be fair, there are rarely any issues. My small bugs were only when the app launched because I was one of the early adopters of this app and it is only natural that a bug crops up at launch time of anything!! )
I've been using this for 6 months now and am a very happy customer :)
I love them, super responsive and meet my needs. Great customer service support, If you don't have good API support, just use this app. easy.
Hi
We're so pleased you're enjoying 'Easy Fulfillment: Bulk Fulfill' and finding our customer service helpful. Thanks! It's great to know that our app is making things easier for you - your satisfaction is our top priority.
Remember, we're here 24/7 if you need further assistance or have more questions.
Best regards,
The Nexusmedia Team
