Omtaler (22)
Raffiner
-
Etter vurdering
送り状の追跡番号をuploadしてもフルフィルメントのボタンが出てこない
またuploadのボタンが出てくるので
同じことの繰り返しになります
そこから先にすすめなくて使えない
お金も払っているのに困る
Hi,
Thank you for taking the time to share your feedback with us. We apologize for the confusion you've experienced with the fulfill button.
We want to inform you that the fulfillment button has been moved to the top bar of the order's list table. The button will appear when you select at least one item in the orders list.
It was made to improve UX, but unfortunately, we made a small mistake while updating that caused you inconvenience.
We fixed it already and kindly ask you to reach our support team via support@nexusmedia-ua.com, so guys can help you to figure out what was changed and assist you in navigating the new interface.
We highly appreciate your patience and choosing our service.
Sincerely,
Easy Fulfillment team.
This is not easy fulfillment. If you are a dropshipper looking to sync trackings, there are better out there for sure. I'm not gonna list their names because I am not competition. Just a real user. The sync process should be Order ID + Tracking. Thats it.
Hello,
Thank you for your feedback on Easy Fulfillment. We appreciate your input.
I want to clarify that our app does use the Order ID + Tracking number for syncing, along with the Carrier name for accurate tracking, just as you suggested.
Our support team recommended adding a Carrier column to your file with tracking numbers to resolve the import issue you encountered. Unfortunately, we haven't received any reply from you.
We're committed to making our products user-friendly for all businesses, including dropshippers. If you're still experiencing difficulties, please don't hesitate to contact our support team again. We'd be more than happy to assist you in addressing any concerns and ensuring Easy Fulfillment meets your needs.
Best regards,
The NexusMedia team.
Simple. Easy.
Hi,
Thanks for your feedback! We are happy to know you are glad with our app.
Should you need any assistance - feel free to contact our 24/7 support team.
Best regards,
The NexusMedia team.
What a super support, they really take care of their costumers.
Had problem with my orders and they fixed it in no time, fast replies and good support +++
Hello,
Thank you for sharing your positive experience with the Easy Fulfillment app! It's great to know you are happy with our service.
Your satisfaction is our top priority, so feel free to contact us if you need assistance. We are here 24/7.
Warm regards,
The Nexusmedia Team.
Muito bom
Hi,
Thanks for your review! We appreciate your choice and are happy that you like our app!
Regards,
Nexusmedia team.