Recensioner (21)
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The app is very straightforward and user-friendly. I reached out with a question on Saturday and received an answer on Sunday. I then went back and forth with their support team a few times, and they were very quick and clear in their resolutions.
Hi,
Thank you for the lovely review and kind words.
If you need additional help or have any questions, just contact our 24/7 support team. We are always here to assist you as soon as possible.
Best regards,
Dmytro | NexusMedia Product Team.
分かりやすく
早期解決できました。
ありがとうございました
また何かありましたら
宜しくお願い致します。
Hi,
Thank you so much for the great feedback and kind words! I highly appreciate the time you've spent reviewing our app.
Should you need additional help or have any questions, please just contact our 24/7 support team. We are always nearby to assist you as soon as possible.
Best regards,
Dmytro | NexusMedia Product Team.
Super effective, and simple to use! Does the job, recommend it if you need to bulk fulfil orders.
Hi,
Thank you so much for the great feedback. We truly appreciate your recommendation.
If you ever need any help, please get in touch with our 24/7 support team.
Best regards,
NexusMedia team
Love love love love this app! Most of my orders have multiple shipments and it is so amazing to match the tracking to the product that has shipped. And it syncs right to Shopify so emails automatically go out to customers. It keeps everything so organized because you can see what shipped and what didn’t. I don’t know how I ran my website without this app.
Hi there,
Thank you so much for the great feedback - it's so sweet to know you like the app.
If you have any questions or have ideas on how we can improve the app to make it even better - just contact us via the 24/7 support team.
Warm regards,
The NexusMedia team!
送り状の追跡番号をuploadしてもフルフィルメントのボタンが出てこない
またuploadのボタンが出てくるので
同じことの繰り返しになります
そこから先にすすめなくて使えない
お金も払っているのに困る
Hi,
Thank you for taking the time to share your feedback with us. We apologize for the confusion you've experienced with the fulfill button.
We want to inform you that the fulfillment button has been moved to the top bar of the order's list table. The button will appear when you select at least one item in the orders list.
It was made to improve UX, but unfortunately, we made a small mistake while updating that caused you inconvenience.
We fixed it already and kindly ask you to reach our support team via support@nexusmedia-ua.com, so guys can help you to figure out what was changed and assist you in navigating the new interface.
We highly appreciate your patience and choosing our service.
Sincerely,
Easy Fulfillment team.
A valid app. However, the data layout was changed without notice due to the version upgrade, which caused trouble. The process was also slow.
It goes without saying that the features are excellent. Of special note is the customer support. The speed of responses and the politeness of the responses are astounding.
Thanks to this application, we can work on our ideas with peace of mind.
Great app that saves us a lot of time. We use several different carriers and once you have set them up it's so quick and simple to use. Definitely an app worth having. Fantastic value.
LOVE this app because it allows me to ship one order with multiple carriers so customers realise their order is coming in more than package with different couriers (AND I can set my own couriers that aren't part of the Shopify database as well eg Parcelforce, DPD, Royal Mail etc)
Not to mention the absolutely OUTSTANDING support these guys give on all their apps (I have quite a few of their apps because I like dealing with them so much!)
They are really quick to reply and fix any issues should there be any (and, to be fair, there are rarely any issues. My small bugs were only when the app launched because I was one of the early adopters of this app and it is only natural that a bug crops up at launch time of anything!! )
I've been using this for 6 months now and am a very happy customer :)
Easy to use and does exactly what we wanted it to do. Perfect for any major sales campaign, as still able to give customer their individual tracking info and keep it personal.