Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
November 27, 2023

What a super support, they really take care of their costumers.
Had problem with my orders and they fixed it in no time, fast replies and good support +++

Prestigefashion DE
Sweden
5 months using the app
NexusMedia OÜ replied December 1, 2023

Hello,

Thank you for sharing your positive experience with the Easy Fulfillment app! It's great to know you are happy with our service.

Your satisfaction is our top priority, so feel free to contact us if you need assistance. We are here 24/7.

Warm regards,
The Nexusmedia Team.

October 17, 2023

Good functionality, fast customer support.
Highly recommended.

spi zanmai
Japan
10 months using the app
NexusMedia OÜ replied October 19, 2023

Hi,

Thank you for finding time and sharing your fantastic feedback!
We appreciate your recommendation - it's really important for us.

Feel free to reach our 24/7 support, if you need further assistance.

Regards,
Nexusmedia team.

July 24, 2023

I love them, super responsive and meet my needs. Great customer service support, If you don't have good API support, just use this app. easy.

ECHOINE
Hong Kong SAR
8 months using the app
NexusMedia OÜ replied July 25, 2023

Hi

We're so pleased you're enjoying 'Easy Fulfillment: Bulk Fulfill' and finding our customer service helpful. Thanks! It's great to know that our app is making things easier for you - your satisfaction is our top priority.

Remember, we're here 24/7 if you need further assistance or have more questions.

Best regards,
The Nexusmedia Team

April 26, 2023

送り状の追跡番号をuploadしてもフルフィルメントのボタンが出てこない
またuploadのボタンが出てくるので
同じことの繰り返しになります
そこから先にすすめなくて使えない
お金も払っているのに困る

un number
Japan
Almost 3 years using the app
NexusMedia OÜ replied May 9, 2023

Hi,
Thank you for taking the time to share your feedback with us. We apologize for the confusion you've experienced with the fulfill button.

We want to inform you that the fulfillment button has been moved to the top bar of the order's list table. The button will appear when you select at least one item in the orders list.
It was made to improve UX, but unfortunately, we made a small mistake while updating that caused you inconvenience.

We fixed it already and kindly ask you to reach our support team via support@nexusmedia-ua.com, so guys can help you to figure out what was changed and assist you in navigating the new interface.

We highly appreciate your patience and choosing our service.

Sincerely,
Easy Fulfillment team.

September 15, 2023

Muito bom

Loja Motrix
Brazil
3 months using the app
NexusMedia OÜ replied September 21, 2023

Hi,

Thanks for your review! We appreciate your choice and are happy that you like our app!

Regards,
Nexusmedia team.

January 6, 2018

LOVE this app because it allows me to ship one order with multiple carriers so customers realise their order is coming in more than package with different couriers (AND I can set my own couriers that aren't part of the Shopify database as well eg Parcelforce, DPD, Royal Mail etc)

Not to mention the absolutely OUTSTANDING support these guys give on all their apps (I have quite a few of their apps because I like dealing with them so much!)
They are really quick to reply and fix any issues should there be any (and, to be fair, there are rarely any issues. My small bugs were only when the app launched because I was one of the early adopters of this app and it is only natural that a bug crops up at launch time of anything!! )

I've been using this for 6 months now and am a very happy customer :)

Newwebsite2
United Kingdom
Over 3 years using the app
July 25, 2017

Great app! Saves us lots of time!

We found a minor issue with the app when first installing it.. and the app owner respond and fix it very quickly.

Highly recommended.

Happiness Ideas
Malaysia
Almost 3 years using the app
Edited May 28, 2021

A valid app. However, the data layout was changed without notice due to the version upgrade, which caused trouble. The process was also slow.

Crossfield
Japan
Over 1 year using the app
August 23, 2018

Brilliant, no courier support? this is the app, saved my bacon, great friendly support, very happy, thank you

Shop Remarkit
New Zealand
Over 1 year using the app
November 3, 2020

Great app if you're looking to save time on fullfillments, especially after Shopify's update that bugs the fullfillements. The customer service team is outstanding - we had an issue with the Shipping Carrier personalisation and they reply quickly and found a solution. Definitely recommend!

NIASHA
Switzerland
About 1 year using the app