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110 errors, 2 out of 120 or so items imported from etsy. Did not work. Went to try again and it tried to charge me again to do the exact same imports even though none of them worked the first time.
Hi there,
I'm sorry to hear you are faced with these difficulties!
Our support team tried to reach you multiple times via available emails, but unfortunately, there was no response. There could be several reasons you faced these errors, and we need your response to determine the situation.
Please get in touch with our support team at support@nexusmedia-ua.com, and we'll do our best to resolve the problem as soon as possible.
Best regards,
The NexusMedia team.
I just wasted $30-does not move all the data. It only moves part of the data.
Back to the drawing board.
This app was a disaster. Made a huge mess of my import, dropped pricing info, made up random product quantities. To compound this mess, the imported listing were corrupted and unable be successfully edited and saves in shopify. I spoke with shopify support and they sadly told me to delete this impost and start over. This app lost me about 6 hours of work which is super frustrating. Save your time and look for a better app if you have any product variants.
Hello,
Thank you for your review. If quantities and prices were messed up, then most probably Etsy CSV file was edited and its structure was somehow changed. Our app is supposed to work with the original file only so even minor manual changes in the file may cause some issue.
Anyway, please feel free to send us that file you were trying to import, we'll check it and fix its structure if needed. Also, we may clear previously imported products, import the file again and make sure all the data was imported properly - without any additional charges of course.
Please contact our support team by email support@nexusmedia-ua.com.
Thank you,
Den
NexusMedia Team
The app completely unstable. SKU field is empty, material added to the description