Geolocation Redirects Geo:Pro
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Not a pretty bad app, but a ridiculous service!
"It seems you're in the United States. Redirect to US Store?" - the words "US Store" have a hyperlink (href link), but it redirects to the wrong website home link.
What's worse, my coworker and i have contacted their team several times in the last few months, but the problem still exists. and every time we contact online chat, it shows "Typically reply within 2 hours", then the message status shows “read” but no reply to u.
Update:
Finally, the problem was solved. but why technicians need so many permissions and authorizations is far beyond understanding, such as order, customer... almost all permissions of the store. Soooo weired！
Hi, I'm terribly sorry about this, we definitely respond to all support requests, I'll double check and see what happened here!
We'll also look into the problem you're experiencing and get to you shortly, thanks for your patience
Alex & the Geo:Pro team
works as needed. loads quickly and cool feature with the domain redirect (can redirect to the same page on a different domain --- e.g., xyz.com/pages/faq -> abc.com/pages/faq)
I recommend this app if you have multiple stores. It is easy to implement and it reduces calls/emails from customers who are not in the correct store for their country.
This App is easy to install and use, and has mostly a very efficient support team to make customisations !
Simple to use and does the job. The helpful support team helped me to customize the pop-up to my needs :)
Hi,
Thank you for your positive review! We're thrilled you've found Geo:Pro Geolocation Redirects simple and valuable. We aim to provide the best service, and your feedback lets us know we're on the right track.
We're always here 24/7 for any further assistance you need.
Best regards,
Nexusmedia Team.
The app is easy to setup and configure. Also, if you need support, they are quick to reply and professional, thorough, and knowledgeable.
The program works great. Thank you very much for your kind return. We recommend it to everyone.
Hi, I'm terribly sorry about this, I've responded in more detail to your email just now to help get things working again asap. Alex & the Geo:Pro team.
Hallo, es tut mir furchtbar leid. Ich habe gerade ausführlicher auf Ihre E-Mail geantwortet, damit alles so schnell wie möglich wieder funktioniert. Alex und das Geo:Pro-Team.
Awesome support and service.
At first, the redirection was not quick enough due to may apps loading prior to EasyLocation. Customer Service jumped in and dev team optimized to have no lag :-)
The admin interface allows to be efficient in managing continents and countries.
The best app in this field I found!
Hit a hiccup when we realised there were some area's we needed geo-redirects. We required some code changes for the app to work how we wanted it to. Contacted the support and they were great!!! problem solved very quickly and professionally. Thanks Guys.
Nice app. Any questions I had during setup and beyond were quickly answered by their tech support.
Nice value for money!