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WORKS GREAT BUT BEWARE BEWARE BEWARE.
I used a paid version for more than a year and it works great - no complaints, BUT when I uninstalled it took my site down with no content displaying on any pages - it took Shopify THREE DAYS to find the problem and get my site displaying again.
Unlike most modern apps that do not rewrite your theme code, this app ADDS CUSTOM THEME CODE - uninstalling it from Shopify can take down your store.
I lost three days of sales at month-end - the period I do 80% of my sales, and had to spend 8 hours chatting with 3 different Shopify techs to get the site working again.
I have somewhat cooled off now so am not using swearwords that would more accurately describe my feelings about what this app did to my business.
Hi, I'm so sorry for this problem, I'm glad to hear you got it resolved, we'd be happy to help in any way we can and offer a refund to apologize, if you can contact us at https://help.easylockdownapp.com/ ?
We definitely never want anything like this to happen. Yes as you mentioned our app adds custom code to your theme to achieve the locks etc you've configured, so its important to disable the locks etc before uninstalling.
The app mentions this on first install, and we send out an email about this when you uninstall
Thanks, Alex & the Easy Lockdown team
Might works well but it killed speed so speed check site before and after.
Hi Nina, thanks for trying Easy Lockdown, I'm sorry to hear this. We definitely build and test the app to make sure it doesn't impact your site speed, and we're not aware of any issues.
Please reach out to our support team hello@easylockdownapp.com and we can figure out whats going wrong here, thanks!
Alex & the Easy Lockdown team
I installed this app on a CLIENT'S website. But guess what? It "doesn't work" (their words) with the template she's using. Before you install this app? CONTACT THEM TO MAKE SURE IT WORKS WITH YOUR TEMPLATE.
Second issue? The 'chat with us, we're ALWAYS AROUND' button is not true, because it's taken me 5 days to get an actual answer from the company. I may update this review if they actually solve the problems, but for now, here we are: doesn't work with some popular, not too new templates AND very slow response time.
Hello,
Thank you for your review. Our app works with literally any theme. And we're doing our best to make our app work with any theme out of the box, but for some themes it really requires a bit of manual configuration. I'm really sorry that caused some delay before you were able to use the app on your Store.
As for the response time, there was some misunderstanding and our support team was just waiting for the confirmation from you. Once you get back to us, everything was fixed within 30 minutes.
Again, I truly apologize for that inconveniences. If you'll have any further questions or problems please feel free to contact us by email support@nexusmedia-ua.com and we'll get back to you ASAP.
Thanks,
Den.
NexusMedia Team