EasyLockdown ‑ Wholesale Locks , 259 Rezensionen
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I used this app and it was fine for what it was. However, when I went to uninstall it crashed my whole site. Three hours with tech support. Whatever you do, do not use this app.
I'm really sorry that you've experienced those issues with our app. We tried to reach you by email to help with that issue but did not get any response yet...
Such issues may appear if you removed the app with some locks enabled. Unfortunately, due to Shopify limitations, we technically can't automatically remove all our app code from your theme if you just remove the app from the Apps section of your store. That's why we've added notices in the app UI to make sure you've disabled your locks before the uninstallation.
Also, our app automatically sends you an email immediately after uninstallation, in case some of the locks left enabled. Maybe that email went to the spam folder for some reason...
Anyway, if you still have any issues related to our app you may just install it back (temporary, you won't be charged!), go to Installation/Uninstallation section, uninstall the app from your theme there, and then remove the app again.
Or you may contact our support team by email support@nexusmedia-ua.com and we'll remove app code manually for you and make sure everything is working properly.
Once again, I truly apologize for that inconvenience, and please let me know if you'll need any help from our side.
DO NOT USE. Caused a huge bug that prevented our customers from checking out. Incredibly frustrating. Be very very careful
Extremely speedy support!!! We had a minor issue with setup and within 1 hour the support email team responded to us and fixed it for us. highly recommend!
Great app, performs as expected. But the app WILL leave a ton of files behind when being uninstalled, which reduces the loading speed of the website.
Hi there,
Thank you for your review! We truly apologize for the inconvenience, our support team have already sent you email explaining how to remove app code from your theme.
In short, if you just remove the app from Apps section of your Store Admin, app will really leave some code. If you left some locks enabled, that may really affect your theme performance. Unfortunately due to Shopify architecture we technically can't remove that code automatically as once you click Remove button, Shopify immediately revokes the app's access to the Store.
Because of that, we've added several notifications in the app UI and by email to make sure you've disabled all the locks and used built-in Uninstallation tool to remove all the app code from your theme before removing the app from the Store Admin.
If you've already removed the app, please install it again, go to Installation / Uninstallation section and click the Uninstall App Code button. That will completely remove all the app code from your theme. After that, you may remove the app again.
Thanks,
EasyLockdown team
Great App! Easy to use. Performed exactly as promised. The customer service is OUTSTANDING!! Highly recommend!
Really fast and responsive. I emailed her to get a spacing issue fixed, and they got back to me within an hour and fixed it!
Came back around to this app after they added the ability to hide prices. Much better UI, less expensive, and more feature rich than the alternative I was using. Keep up the good work!
This app works exactly as described and has helped me set up my store for both wholesale and retail for a fraction of the cost of other apps.
In addition, the developer is the most responsive person I've had the pleasure to work with. He responds to emails within minutes (all weekend!) and even helped me with another installed app when I ran into a small snag.
I was having trouble implementing a feature to my site, so I emailed their support. Wanted to have it fixed by the end of the week, and they had it solved in 1 day. Great support team, the people I was in contact with were very clear and easy to work with.
I read some reviews before installing the app. There was some negatives ones but i like to try things for my self. So i downloaded the app and it worked well we decided that we didn't need the app anymore.
Prior to deleting the app it crashed our site. Which caused me to loose sales for the whole day because my developer could not work out what was the issue until i told him that i deleted deleted the easylock app before the site stopped working. He then got to fix the issue by deleted the easy lock codes completely off my site.