Avis (278)

Note globale
4,7
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
10 septembre 2024

I’m not great with tech/apps and the customer service team has helped me so much to make sure I’m taken care of. Thank you!

WLM Wholesale
États-Unis
Presque 3 ans d’utilisation de l’application
1 septembre 2024

WORKS GREAT BUT BEWARE BEWARE BEWARE.
I used a paid version for more than a year and it works great - no complaints, BUT when I uninstalled it took my site down with no content displaying on any pages - it took Shopify THREE DAYS to find the problem and get my site displaying again.
Unlike most modern apps that do not rewrite your theme code, this app ADDS CUSTOM THEME CODE - uninstalling it from Shopify can take down your store.
I lost three days of sales at month-end - the period I do 80% of my sales, and had to spend 8 hours chatting with 3 different Shopify techs to get the site working again.
I have somewhat cooled off now so am not using swearwords that would more accurately describe my feelings about what this app did to my business.

SPRU Live Spirulina
Afrique du Sud
Plus d'un an d’utilisation de l’application
Easy Lockdown Inc a répondu 2 septembre 2024

Hi, I'm so sorry for this problem, I'm glad to hear you got it resolved, we'd be happy to help in any way we can and offer a refund to apologize, if you can contact us at https://help.easylockdownapp.com/ ?

We definitely never want anything like this to happen. Yes as you mentioned our app adds custom code to your theme to achieve the locks etc you've configured, so its important to disable the locks etc before uninstalling.

The app mentions this on first install, and we send out an email about this when you uninstall

Thanks, Alex & the Easy Lockdown team

25 octobre 2024

Great app! And the service answers very quickly and happy to help

mimanera.shop
Israël
Environ un an d’utilisation de l’application
3 septembre 2024

Great app! They are quick to help with any issues that may arise.

THE GOOD FILL
États-Unis
26 jours d’utilisation de l’application
15 septembre 2024

Great functionality. Pretty straightforward integration.

Nano Bella
États-Unis
2 mois d’utilisation de l’application
9 juillet 2024

App works great. Super easy. I tried other apps that were complicated. Highly recommend.

WhiskeyandWineDesign
États-Unis
10 mois d’utilisation de l’application
1 juillet 2024

EasyLockdown has proven to be an excellent app that meets most of our needs. The user interface is pretty intuitive, and you can chose which sections of the site you want to lock-down. What stands out the most is the exceptional customer support; they have been incredibly helpful in customizing the experience to fit our specific requirements.

Lavley Wholesale
États-Unis
Environ 2 mois d’utilisation de l’application
1 septembre 2024

Finally! So pleased with the app, as it does what it is supposed to do and more....Thank you!

B2B JC Toys USA
États-Unis
2 jours d’utilisation de l’application
5 octobre 2024

good job

Stylish Abayas and more collection LLC
États-Unis
Environ un mois d’utilisation de l’application
27 juin 2024

VERY USER FRIENDLY! ADDED PASSWORDS FOR EACH COLLECTION WITH NO ISSUES!

SBA THREADS
États-Unis
4 mois d’utilisation de l’application