Avis (274)
Affiner
-
Par note
Does exactly what I need it to. Support was quick with a solution to the one thing I couldn't figure out.
Hello,
Thank you for your review of the EasyLockdown ‑ Wholesale Locks app! We're delighted to hear that the app is meeting your needs perfectly. It's also great to know that our support team could assist you quickly and provide a solution to your issue.
If you need further assistance, please don't hesitate to reach out. We're here 24/7 to help!
Best regards,
The Nexusmedia Team.
The app works exactly as expected. Contacted support for some help with the lay-out of the lock page. The response was quick and accurate. Bottom line: looks good, works great and support is kind, fast and knowledgeable.
Easy install. Had a tiny problem getting it to work so emailed support, heard back from Ilia in less than an hour with the solution. Works like a charm!
App was perfect for what we needed it for! Had a pre-sale for special customers and wanted to give them access to a certain product before the rest of the public could view it. Worked smoothly and they even went out of their way to fix an issue I had with a different app!
This app is great! Solved our wholesale customer login issue. Now our wholesale customers can log in and place wholesale orders. Customer service is outstanding!! Denys has been great helping us resolve an issue we had. Highly recommended.
I read some reviews before installing the app. There was some negatives ones but i like to try things for my self. So i downloaded the app and it worked well we decided that we didn't need the app anymore.
Prior to deleting the app it crashed our site. Which caused me to loose sales for the whole day because my developer could not work out what was the issue until i told him that i deleted deleted the easylock app before the site stopped working. He then got to fix the issue by deleted the easy lock codes completely off my site.
Poor support. Had a question and never got an answer. I've waited 7 days with no reply. Try harder at support if you want to charge people for your app.
Hello,
We truly apologize for the inconvenience. We respond to all the support requests within 24 hrs (usually 3-4hrs max). I've just double-checked our ticket system (incl. spam folder) and I don't see any request from the email address related to your store or your store domain. Maybe there was some typo in the email address?..
Anyway, if you'll decide to give our app another try our support team will be happy to help and we'll respond to all the requests in a timely manner. You can contact us using the "Get support" link on this page, or by email support@nexusmedia-ua.com.
Thank you,
EasyLockdown team
Do not use this app. It crashed my website when I uninstalled. Terrible. I have never had this happen before.
I truly apologize for that inconvenience. Our support team tried to reach you by email to help with that issue but no luck. Unfortunately, if you've removed the app and have not disabled locks you've created, that may really cause some issues with your website. We have reminders about that that in the app itself, and also the app automatically sent you a notification about that when you removed it.
Unfortunately, due to app nature, to make locks really safe, the app should add some code to your theme. And due to Shopify API limitations, we technically can't disable locks automatically during the app uninstallation. So it's important to disable your locks before the uninstallation.
If you still have any issues please feel free to contact us by email support@nexusmedia-ua.com and we'll do our best to fix that ASAP.
Wow what a piece of GARBAGE. After trialling this product to hide one specific collection on my store, I decided it wasn't for me so I removed the app. As soon as I did that however the entire body content within my store disappeared with only my header and footer still showing.
Upon inspecting my code, some code had appeared diverting my content to a locked down easylockdown page. WTF? I never once put a lock anywhere NEAR my main content.
Lucky I'm a developer and I could figure out what went wrong. Too bad if you weren't, I can't imagine how long it would take to get someone to find the problem and get the store back up and online.
This app has left junk code and files all over my store. Who knows what other problems it will cause me now I've tried to remove it.
AVOID AT ALL COSTS!
Just installed and haven't even created a single lockdown. Entire site is broke. Only showing header and footer. I removed the app according to their instructions and the site still isn't fixed. I am having to use Rewind to install an old theme now which better work. Avoid this app at all costs.