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We’ve been using this app for nearly two years, and it has proven to be an excellent tool for our business. We rely on it across both of our B2B Shopify stores, and it consistently delivers great results. The support team, particularly Helmy, has been outstanding—always responsive and efficient in handling our requests. Highly recommended!
Thank you for the review, thats fantastic to hear!
Alex & the SyncWith team
I’m not great with tech/apps and the customer service team has helped me so much to make sure I’m taken care of. Thank you!
WORKS GREAT BUT BEWARE BEWARE BEWARE.
I used a paid version for more than a year and it works great - no complaints, BUT when I uninstalled it took my site down with no content displaying on any pages - it took Shopify THREE DAYS to find the problem and get my site displaying again.
Unlike most modern apps that do not rewrite your theme code, this app ADDS CUSTOM THEME CODE - uninstalling it from Shopify can take down your store.
I lost three days of sales at month-end - the period I do 80% of my sales, and had to spend 8 hours chatting with 3 different Shopify techs to get the site working again.
I have somewhat cooled off now so am not using swearwords that would more accurately describe my feelings about what this app did to my business.
Hi, I'm so sorry for this problem, I'm glad to hear you got it resolved, we'd be happy to help in any way we can and offer a refund to apologize, if you can contact us at https://help.easylockdownapp.com/ ?
We definitely never want anything like this to happen. Yes as you mentioned our app adds custom code to your theme to achieve the locks etc you've configured, so its important to disable the locks etc before uninstalling.
The app mentions this on first install, and we send out an email about this when you uninstall
Thanks, Alex & the Easy Lockdown team
Great app! And the service answers very quickly and happy to help
Great app! They are quick to help with any issues that may arise.
Great functionality. Pretty straightforward integration.
Finally! So pleased with the app, as it does what it is supposed to do and more....Thank you!
good job
App works great. Super easy. I tried other apps that were complicated. Highly recommend.
EasyLockdown has proven to be an excellent app that meets most of our needs. The user interface is pretty intuitive, and you can chose which sections of the site you want to lock-down. What stands out the most is the exceptional customer support; they have been incredibly helpful in customizing the experience to fit our specific requirements.