EasyLockdown – 批量安全鎖

EasyLockdown – 批量安全鎖

評價 (273)

整體評分
4.7
各級評分數量
  • 88% 的評分為 5 顆星
    240
  • 3% 的評分為 4 顆星
    8
  • 1% 的評分為 3 顆星
    4
  • 1% 的評分為 2 顆星
    3
  • 7% 的評分為 1 顆星
    18
2024年9月1日

WORKS GREAT BUT BEWARE BEWARE BEWARE.
I used a paid version for more than a year and it works great - no complaints, BUT when I uninstalled it took my site down with no content displaying on any pages - it took Shopify THREE DAYS to find the problem and get my site displaying again.
Unlike most modern apps that do not rewrite your theme code, this app ADDS CUSTOM THEME CODE - uninstalling it from Shopify can take down your store.
I lost three days of sales at month-end - the period I do 80% of my sales, and had to spend 8 hours chatting with 3 different Shopify techs to get the site working again.
I have somewhat cooled off now so am not using swearwords that would more accurately describe my feelings about what this app did to my business.

SPRU Live Spirulina
南非
使用應用程式 1年多
Easy Lockdown Inc 已回覆 2024年9月2日

Hi, I'm so sorry for this problem, I'm glad to hear you got it resolved, we'd be happy to help in any way we can and offer a refund to apologize, if you can contact us at https://help.easylockdownapp.com/ ?

We definitely never want anything like this to happen. Yes as you mentioned our app adds custom code to your theme to achieve the locks etc you've configured, so its important to disable the locks etc before uninstalling.

The app mentions this on first install, and we send out an email about this when you uninstall

Thanks, Alex & the Easy Lockdown team

2024年1月29日

Might works well but it killed speed so speed check site before and after.

Nina Wynn
美國
使用應用程式 接近2年
Easy Lockdown Inc 已回覆 2024年2月22日

Hi Nina, thanks for trying Easy Lockdown, I'm sorry to hear this. We definitely build and test the app to make sure it doesn't impact your site speed, and we're not aware of any issues.

Please reach out to our support team hello@easylockdownapp.com and we can figure out whats going wrong here, thanks!

Alex & the Easy Lockdown team

編輯時間：2019年9月9日

I installed this app on a CLIENT'S website. But guess what? It "doesn't work" (their words) with the template she's using. Before you install this app? CONTACT THEM TO MAKE SURE IT WORKS WITH YOUR TEMPLATE.

Second issue? The 'chat with us, we're ALWAYS AROUND' button is not true, because it's taken me 5 days to get an actual answer from the company. I may update this review if they actually solve the problems, but for now, here we are: doesn't work with some popular, not too new templates AND very slow response time.

Cater To Your Skin
美國
使用應用程式 2年多
Easy Lockdown Inc 已回覆 2019年9月17日

Hello,

Thank you for your review. Our app works with literally any theme. And we're doing our best to make our app work with any theme out of the box, but for some themes it really requires a bit of manual configuration. I'm really sorry that caused some delay before you were able to use the app on your Store.

As for the response time, there was some misunderstanding and our support team was just waiting for the confirmation from you. Once you get back to us, everything was fixed within 30 minutes.

Again, I truly apologize for that inconveniences. If you'll have any further questions or problems please feel free to contact us by email support@nexusmedia-ua.com and we'll get back to you ASAP.

Thanks,
Den.
NexusMedia Team

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