Customer support
Easy Messenger ‑ Live Chat

Easy Messenger ‑ Live Chat

by NexusMedia

Use Facebook Messenger as a Live Chat for your Store

4.8 of 5 stars(76 reviews)
Free
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Real time Live Chat

Provide real-time support via Live Chat based on Facebook Messenger.

Beloved communication channel

Let your customers chat with you the same way they do with their friends in Messenger.

Support via Messenger app

Support your customers from any device, even on the go.

About Easy Messenger ‑ Live Chat

Reach your customers via their beloved communication channel – and chat with them on Messenger!

Why use LiveChat?

  • Increase your conversion rate by providing real-time customer support.
  • Develop deeper customer relationships.
  • Improve your customer service and satisfaction.

Why use Messenger for LiveChat?

  • Provide even better customer experience.
  • Reach your customers even when they left your website.
  • Grow your Facebook audience to use it for cross selling and marketing.

Why use EasyMessenger:LiveChat?

  • Easy, single-click installation.
  • Professional look and customizable layout.
  • It’s FREE. Forever.

Over 1 billion people use Facebook Messenger – so get in touch with them and grow your sales!

Integrates with

  • Facebook,
  • Messenger

See the app in action

Explore how the app works in an example store.

View example store

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Support

Pricing

Free

Overall rating
4.8 of 5 stars
 Based on 76 reviews

  • 5 of 5 stars
    91% of ratings are 5 stars
    (69)
  • 4 of 5 stars
    5% of ratings are 4 stars
    (4)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (3)
View all 76 reviews

Most recent reviews

Pilestone Colour Blind Experts

Rating
1 of 5 stars
Posted
August 15, 2019

DO NOT USE - For months we have had this app and eventually we noticed our site is 'not secure' (padlock in URL) on some browsers. Anyway... after trying everything we thought we would try and remove this app and guess what OUR SITE IS NOW SECURE ON SAFARI, FIREFOX AND MICROSOFT EDGE.

Definitely would have lost sales over this. I would encourage anyone not to use this app,

GaryTee

Rating
5 of 5 stars
Posted
July 24, 2019

Installed the app, had an issue, emailed them and it was fixed within the hour, top class. Great customer service.

Combat Corner Norge

Rating
5 of 5 stars
Posted
July 20, 2019

This is a great app, we have had the app on our website for about a year and a half, with the widget version customers dont have to leave the site while chatting to us, they can browse through the site while getting tips and advice from us. We have landed so many sales through this.
Also the customer service is absolutely amazing, i had an issue when the app was blocked by Facebook buisnes manager, even though its a free app they helped me fix the issue, not giving up, allways responding to my emails and coming up with possible sollutions to fix the issue.

As it seemed like a complicated problem to fix we even offered them a one off fee to help us since its a free app and they were spending so much time helping us, they refused and said all their customers get the same help, free or not.

great app, great customer service. 10/10

View all reviews