I don't understand why my review is the first bad one? This thing is utterly useless. For example; I installed the app, set it up, then went to test it. It sent a message (ok great!), but the app doesn't tell me that I've just received a message, what!!! This defeats the whole point!!! If I can't be notified that a customer is trying to chat with me RIGHT AWAY so that I can help the customer, then seriously WHAT'S THE POINT in having it in the first place. I might as well just use email!!! Great idea, but useless app!!!
Oh and I messaged support, useless as well, I think these are all either fake reviews, or I'm missing something and receiving NO HELP AT ALL!!!