Overall rating Based on 78 reviews
Pilestone Colour Blind Experts
DO NOT USE - For months we have had this app and eventually we noticed our site is 'not secure' (padlock in URL) on some browsers. Anyway... after trying everything we thought we would try and remove this app and guess what OUR SITE IS NOW SECURE ON SAFARI, FIREFOX AND MICROSOFT EDGE.
Definitely would have lost sales over this. I would encourage anyone not to use this app,
The application is very good, but can not translate the texts into other languages. I would like to translate the Widget.
I don't understand why my review is the first bad one? This thing is utterly useless. For example; I installed the app, set it up, then went to test it. It sent a message (ok great!), but the app doesn't tell me that I've just received a message, what!!! This defeats the whole point!!! If I can't be notified that a customer is trying to chat with me RIGHT AWAY so that I can help the customer, then seriously WHAT'S THE POINT in having it in the first place. I might as well just use email!!! Great idea, but useless app!!!
Oh and I messaged support, useless as well, I think these are all either fake reviews, or I'm missing something and receiving NO HELP AT ALL!!!