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Be careful, this app leaves residual codes when you remove it from your store. spent hours trying to get my buttons back !
Hi there,
Thank you for your review and we're really sorry about all the troubles caused. You could disable the app in the Installation section before removal to make sure app will clean up all its code from your theme. We're now working on the new version of the app that won't change the theme at all, and it will be released shortly.
Our support team already reached you, we've sent the instructions what exactly you'll need to remove. If you need any help just drop us a line and our support team will take care of this.
Once again, we're really sorry about that issue and please free to contact our support team if you still need any help with our app code removal, you could reach us by email support@nexusmedia-ua.com.
Best,
EasyOrder team
Esta muy vacana, si me gustaria que uno pudiera cambiar color al texto, personalizar las letra y añadir el logo de la tienda
Hi,
Thank you for your feedback. We appreciate it!
As for changing the colors and adding a logo, our app doesn’t have such a built-in option, but we can try to customize this for you.
Please drop us a line with more details so we can assist you: support@nexusmedia-ua.com.
Regards,
Nexusmedia team.
Unfortunately, the buy buttons disappeared because of this app. During the deinstallation, not all of the data added by the app was removed again. unfortunately it took us a few hours to fix this again :/
leider sind die buy buttons verschwunden durch diese app. bei der deinstallation wurden die nicht alle durch die app hinzufügte daten wieder entfernt. hat uns leider ein paar stunden gekostet dies wieder zu fixen :/
Hello,
We are genuinely sorry for the issue caused by our Order Form for Cash on Delivery app. We apologize for the inconvenience and appreciate your feedback.
The development team is already working on the EasyOrder app update to prevent such issues in the future - we expect it soon.
Our technical support is ready to assist you with any necessary troubleshooting or guidance to fix the problem. Don't hesitate to contact us at support@nexusmedia-ua.com, and we will gladly help you resolve the issue as quickly as possible.
Your feedback is invaluable to us, and we appreciate you taking the time to share it.
Regards,
EasyOrder team
Good tool. I recommend it. Thank you for this. It's easy to work with it to accelerate orders and make a good job.
App does not work at all. Nothing was showing up....no pop-up form or anything.....just nothing. It was as if no code was even installed, even though it said it had automatically installed when we selected that option. I don't like to deal with apps that are a initial hassle in the beginning and then have to go through the hassle of contacting support and all that. Just prefer a simple app that it is easy to install.
Wish I could rate this ZERO! The app changed our Shopify theme and removed the ADD TO CART button to our site during a critical holiday shopping period. BEWARE.
Don't install this. They just broke up my buy now button. So my clients can't buy anything. And they don't reply on my messages.
My only hope is shopify guru.
Don't use this app.
terrible app , I installed to test , after realçized is not good i deleted from my store , and this app just deleted all the cart button of my store causing me a lot of problems , and i wrote to the company talk with a lady called Ilia , that don´t have any consideration with my problem caused for this app , i have to pay a technician US$14 to fix the problem , as i am customer in another app of the company i ask for a compensation and they just don´t care about customer experience , don't recommend this app and be careful when you desinstall you will loose the buton cart of your shop= no sales !! and they don´t don´t care about your problem ,not professional at all !! if you put an app an this app caused a problem to customer the minimun is compensate the coast that you have to fix again your shop !!!
Hello,
Thank you for your review and once again we're really sorry for the troubles caused. Our app could really cause some issues on certain themes if you remove the app without deactivating it. We're actively working on permanent fix to avoid such issues and it will be released in a several days.
While we are always ready to help our customers with any questions or technical issues related to our apps, unfortunately, we can not pay bills to other 3rd party developers you could hire, we are really sorry. Our support team member (Illia you mentioned) actually replied to your request immediately and removed all our app code from the theme within several hours, taking in account that we were waiting for the access.
We apologize again for any frustration or inconvenience this issue has caused. Thank you for your feedback, we will work hard to improve our app and ensure such issues does not happen again in the future.
Best,
EasyOrder team