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L'équipe de EasyOrder a été d'une aide incroyable. Dès le début, la communication avec toute l'équipe a été fluide, efficace, et rapide. Ils ont su répondre à toutes nos questions et demandes avec professionnalisme, tout en offrant des solutions adaptées à nos besoins. Leur réactivité et leur expertise ont grandement facilité notre collaboration, et nous nous sommes sentis soutenus à chaque étape du processus. Je recommande vivement EasyOrder à toute entreprise cherchant un service fiable et à l'écoute.
Hi,
Thank you so much for the great feedback and recommendation!
Our main priority is building long-term and reliable relationships with each client, so you can always count on our support.
Should you need further assistance with EasyOrder or any of our apps, feel free to contact our 24/7 support team. We are always nearby to help.
Warm regards,
The NexusMedia team.
L'application est super! Le service à la clientèle est excellent et super rapide!!! Je recommande pour vos formulaires personnalisé.
This app has proven to be an exceptional solution for our need to develop a more cost-effective checkout experience for our online wholesale shop. The support team has been remarkably helpful, assisting us with the setup process and promptly resolving any issues that arose. Their efficiency and dedication have made a significant difference in our experience.
Hi,
Thanks for your feedback and kind words! We appreciate it very much!
We are happy that our app suits your needs and helps you run your business smoothly.
If you need further assistance or have any questions - feel free to contact our 24/7 support team. We are always here to help!
Best regards,
The NexusMedia team.
We needed a creative solution to create draft orders - and had almost given up until we discovered this app. Works perfectly!
I'll echo what others have said about the customer support: hands down the best, most responsive developer I've come across on Shopify.
Hi there,
Thank you for the awesome feedback and the kind words! We were pleased to help you realize your idea.
Should you need further assistance with EasyOrde or any of our apps, just contact our 24/7 support team. We are always here to help.
Best regards,
The NexusMedia team.
Be careful, this app leaves residual codes when you remove it from your store. spent hours trying to get my buttons back !
Hi there,
Thank you for your review and we're really sorry about all the troubles caused. You could disable the app in the Installation section before removal to make sure app will clean up all its code from your theme. We're now working on the new version of the app that won't change the theme at all, and it will be released shortly.
Our support team already reached you, we've sent the instructions what exactly you'll need to remove. If you need any help just drop us a line and our support team will take care of this.
Once again, we're really sorry about that issue and please free to contact our support team if you still need any help with our app code removal, you could reach us by email support@nexusmedia-ua.com.
Best,
EasyOrder team
This app does exactly what we need and its been super reliable. They have been very quick to respond to anything that comes up, including tweaking the way it works for us. I've installed it on two sites now. They definitely have better customer service than most shopify app companies. Bravo
This does exactly what we need, and every time we have needed help the team behind it has helped us in a very timely manner.
Hi,
Thank you for the great review! We appreciate you choosing our product!
Should you need further help with EasyOrder or any of our apps - just contact our 24/7 support team. We are always here to assist.
Best regards,
The NexusMedia team.
This is a super cool app and the support team is so helpful. Highly recommend!
Hi,
Thank you so much for the great review and kind words. It was a pleasure to assist you.
Should you need additional help, just contact our 24/7 support team. We are always nearby to help you as soon as possible.
Best regards,
Dmytro | NexusMedia product team
You Guys are black mailers If we didn't use your app then we can't use our website. This is shit literly. I want my Button back but you guys didn't help me in this regard,
Hi,
We're really sorry to hear about your experience.
Firstly, we'd like to clarify that we never intend to hold any website hostage or force you to use our app. We understand the importance of a merchant's website and have always done our best to help the clients in the last ten years.
Regarding the button issue you mentioned - the "Order Now" button was added by the EasyOrder app, and after you uninstalled the app, this button disappeared accordingly.
Unfortunately, there is no "Buy now" in the theme you were using. You have only "Add to Cart," and this button works well after EasyOrder is uninstalled. We can't implement new features in your theme while deleting our app. However, technical glitches can sometimes occur, and we're committed to researching and resolving each case promptly.
Unfortunately, you didn't reply to the last email from our support team.
Please contact us at support@nexusmedia-ua.com, and we'll prioritize your request to ensure all issues are fixed.
Regards,
Nexusmedia team.
This Is the Best App on Shopify, from Best I Mean the Best Among All the Apps. the Reason Is that It Converts the Best Because of Very Easy Checkout Form.
I Really Wish It Recognises Customers if The Customers Provide There Phone Number only And No Email, Then Its Gonna Be Magical App.