ریویوز (33)
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بلحاظ ریٹنگ
This app has proven to be an exceptional solution for our need to develop a more cost-effective checkout experience for our online wholesale shop. The support team has been remarkably helpful, assisting us with the setup process and promptly resolving any issues that arose. Their efficiency and dedication have made a significant difference in our experience.
Hi,
Thanks for your feedback and kind words! We appreciate it very much!
We are happy that our app suits your needs and helps you run your business smoothly.
If you need further assistance or have any questions - feel free to contact our 24/7 support team. We are always here to help!
Best regards,
The NexusMedia team.
This is a very well-designed app!
I lacked the knowledge to solve these issues on my own, but I received incredible support every step of the way.
Thanks to the help I received, everything was resolved smoothly.
I truly appreciate the assistance!
Hi there,
Thank you so much for the great feedback. It was a pleasure to assist you and help with all your questions.
Should you need further assistance with EasyOrder or any of our apps, feel free to contact our 24/7 support team. We are always nearby to help.
Best regards,
The NexusMedia team.
L'équipe de EasyOrder a été d'une aide incroyable. Dès le début, la communication avec toute l'équipe a été fluide, efficace, et rapide. Ils ont su répondre à toutes nos questions et demandes avec professionnalisme, tout en offrant des solutions adaptées à nos besoins. Leur réactivité et leur expertise ont grandement facilité notre collaboration, et nous nous sommes sentis soutenus à chaque étape du processus. Je recommande vivement EasyOrder à toute entreprise cherchant un service fiable et à l'écoute.
Hi,
Thank you so much for the great feedback and recommendation!
Our main priority is building long-term and reliable relationships with each client, so you can always count on our support.
Should you need further assistance with EasyOrder or any of our apps, feel free to contact our 24/7 support team. We are always nearby to help.
Warm regards,
The NexusMedia team.
Works exactly as expected. Great support, very quick and responsive.
Hi,
Thank you for the awesome feedback!
Feel free to contact our 24/7 support team if you have questions or need assistance.
Best regards,
The NexusMedia team.
This does exactly what we need, and every time we have needed help the team behind it has helped us in a very timely manner.
Hi,
Thank you for the great review! We appreciate you choosing our product!
Should you need further help with EasyOrder or any of our apps - just contact our 24/7 support team. We are always here to assist.
Best regards,
The NexusMedia team.
Wish I could rate this ZERO! The app changed our Shopify theme and removed the ADD TO CART button to our site during a critical holiday shopping period. BEWARE.
You Guys are black mailers If we didn't use your app then we can't use our website. This is shit literly. I want my Button back but you guys didn't help me in this regard,
Hi,
We're really sorry to hear about your experience.
Firstly, we'd like to clarify that we never intend to hold any website hostage or force you to use our app. We understand the importance of a merchant's website and have always done our best to help the clients in the last ten years.
Regarding the button issue you mentioned - the "Order Now" button was added by the EasyOrder app, and after you uninstalled the app, this button disappeared accordingly.
Unfortunately, there is no "Buy now" in the theme you were using. You have only "Add to Cart," and this button works well after EasyOrder is uninstalled. We can't implement new features in your theme while deleting our app. However, technical glitches can sometimes occur, and we're committed to researching and resolving each case promptly.
Unfortunately, you didn't reply to the last email from our support team.
Please contact us at support@nexusmedia-ua.com, and we'll prioritize your request to ensure all issues are fixed.
Regards,
Nexusmedia team.
terrible app , I installed to test , after realçized is not good i deleted from my store , and this app just deleted all the cart button of my store causing me a lot of problems , and i wrote to the company talk with a lady called Ilia , that don´t have any consideration with my problem caused for this app , i have to pay a technician US$14 to fix the problem , as i am customer in another app of the company i ask for a compensation and they just don´t care about customer experience , don't recommend this app and be careful when you desinstall you will loose the buton cart of your shop= no sales !! and they don´t don´t care about your problem ,not professional at all !! if you put an app an this app caused a problem to customer the minimun is compensate the coast that you have to fix again your shop !!!
Hello,
Thank you for your review and once again we're really sorry for the troubles caused. Our app could really cause some issues on certain themes if you remove the app without deactivating it. We're actively working on permanent fix to avoid such issues and it will be released in a several days.
While we are always ready to help our customers with any questions or technical issues related to our apps, unfortunately, we can not pay bills to other 3rd party developers you could hire, we are really sorry. Our support team member (Illia you mentioned) actually replied to your request immediately and removed all our app code from the theme within several hours, taking in account that we were waiting for the access.
We apologize again for any frustration or inconvenience this issue has caused. Thank you for your feedback, we will work hard to improve our app and ensure such issues does not happen again in the future.
Best,
EasyOrder team
I am absolutely amazed by the quick response I've got in an urgent situation using this app :) We have a brand that requires a request from customers purchasing items from our online store and the app is very easy to use. This time I had to release the brand from the requirement - usually it's done in no time but I had a different issue that the team fixed with no problems :) I really do recommend this app to everyone :)
I needed to add email order form to certain products and I couldn't find right app. This was closest app I could find and still needed to modify some features. I reached out support and I got instant reply and rest was nothing but awesome! What an amazing support! Ilia was very helpful! Mission accomplished! Thank you again Ilia!
