Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
Edited May 7, 2023

Unfortunately, the buy buttons disappeared because of this app. During the deinstallation, not all of the data added by the app was removed again. unfortunately it took us a few hours to fix this again :/

leider sind die buy buttons verschwunden durch diese app. bei der deinstallation wurden die nicht alle durch die app hinzufügte daten wieder entfernt. hat uns leider ein paar stunden gekostet dies wieder zu fixen :/

Time spent using app: 1 day
NexusMedia OÜ replied May 8, 2023

We are genuinely sorry for the issue caused by our Order Form for Cash on Delivery app. We apologize for the inconvenience and appreciate your feedback.
The development team is already working on the EasyOrder app update to prevent such issues in the future - we expect it soon.

Our technical support is ready to assist you with any necessary troubleshooting or guidance to fix the problem. Don't hesitate to contact us at support@nexusmedia-ua.com, and we will gladly help you resolve the issue as quickly as possible.

Your feedback is invaluable to us, and we appreciate you taking the time to share it.

EasyOrder team

May 4, 2023

L'application est super! Le service à la clientèle est excellent et super rapide!!! Je recommande pour vos formulaires personnalisé.

Atelier La Vie Apothicaire
Time spent using app: 8 months
April 26, 2023

Be careful, this app leaves residual codes when you remove it from your store. spent hours trying to get my buttons back !

Time spent using app: 8 days
NexusMedia OÜ replied April 26, 2023

Hi there,

Thank you for your review and we're really sorry about all the troubles caused. You could disable the app in the Installation section before removal to make sure app will clean up all its code from your theme. We're now working on the new version of the app that won't change the theme at all, and it will be released shortly.

Our support team already reached you, we've sent the instructions what exactly you'll need to remove. If you need any help just drop us a line and our support team will take care of this.

Once again, we're really sorry about that issue and please free to contact our support team if you still need any help with our app code removal, you could reach us by email support@nexusmedia-ua.com.

EasyOrder team

March 27, 2023

Just what I needed! Maybe a little bit more customization would be nice though. Especially for emails, I would love to assign different templates, since we need to send our customer a legally valid invoice.

Golfschule Michael Behrens
Time spent using app: About 1 month
March 17, 2023

I am highly recommended, and the support is quick and efficient. I would give it the highest rating!

Time spent using app: 3 months
February 28, 2023

Great app and extremely responsive support. I had some additional requirements and everything was done quickly and with quality.
I definitely recommend them.

Time spent using app: 23 days
February 27, 2023

terrible app , I installed to test , after realçized is not good i deleted from my store , and this app just deleted all the cart button of my store causing me a lot of problems , and i wrote to the company talk with a lady called Ilia , that don´t have any consideration with my problem caused for this app , i have to pay a technician US$14 to fix the problem , as i am customer in another app of the company i ask for a compensation and they just don´t care about customer experience , don't recommend this app and be careful when you desinstall you will loose the buton cart of your shop= no sales !! and they don´t don´t care about your problem ,not professional at all !! if you put an app an this app caused a problem to customer the minimun is compensate the coast that you have to fix again your shop !!!

Fashion Bikini
Time spent using app: 8 minutes
NexusMedia OÜ replied February 28, 2023


Thank you for your review and once again we're really sorry for the troubles caused. Our app could really cause some issues on certain themes if you remove the app without deactivating it. We're actively working on permanent fix to avoid such issues and it will be released in a several days.

While we are always ready to help our customers with any questions or technical issues related to our apps, unfortunately, we can not pay bills to other 3rd party developers you could hire, we are really sorry. Our support team member (Illia you mentioned) actually replied to your request immediately and removed all our app code from the theme within several hours, taking in account that we were waiting for the access.

We apologize again for any frustration or inconvenience this issue has caused. Thank you for your feedback, we will work hard to improve our app and ensure such issues does not happen again in the future.

EasyOrder team

January 6, 2023

How to setup Facebook pixel this app ?
facebook pixel purchase event problem. Please give me Facebook pixel setup tutorial

Telesky BD Online store
Time spent using app: 4 months
NexusMedia OÜ replied January 10, 2023

Hi there,

Thank you for your review and reply to your question: to make the pixel event work with our app, you need to connect the FB pixel to your Store and then add the required pixel code to our app. If you already have the FB Pixel code connected, you need to go to the Event Manager (https://www.facebook.com/ads/manager/pixel/facebook_pixel/) and copy the FB Pixel code from there.

Once done, you need to go to the Shopify Admin → Apps → EasyOrder → Marketing and add the code to the "Facebook Pixel Code" field.

Here's a short manual: https://nexusmedia-ua.com/blogs/howtos/how-to-measure-conversions-with-easyorder-app-for-shopify-and-facebook-pixel. Please note that the app interface has been changed.

If anything isn't working as expected, please let us know.

EasyOrder team

January 4, 2023

I have been using the application for 3 years, now I am happy to install it in my new store.
I studied the statistics, 57 percent of my orders were processed by Easy Order!
I contacted the support program, and they adjusted the program for my new theme
My theme conflicted with this app, but a few lines of code from Easy Order programmers - and everything is fine
Now the buyer can leave his phone, everything else will be done by the phone manager. I recommend!

🟩 Test theme
Time spent using app: 2 days
November 3, 2022

Very bad service, for the past couple hours app not working and the button from my store has been vanished. still no help from support

Kids World
Time spent using app: 3 months
NexusMedia OÜ replied November 3, 2022


First of all, we deeply apologize for the issue that occurred this morning, there were some problems on the server side and our app was unavailable for some time. Our devs have already successfully fixed these issues. They are also working on a fix to fully address these problems in the future.

We take that situation very seriously, and we're applying some changes to the app to make sure it will work perfectly on the storefront even in case our servers are completely down.

Our support team responded to your emails immediately, hope you received our emails.

We understand that this situation has caused you a lot of inconvenience, and therefore our team is working hard to ensure that it does not happen again.

EasyOrder team