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For our store Dennisdeal.com we wanted to increase our conversion in customers leaving without purchasing. With easybox we have implemented a few exit intent popups which gives customers discount codes on certain levels to try to persuade them to buy. Since implementing these exit intent popups we have seen our conversion rise about 20% on similar daily traffic. We are really happy with this but what is really amazing is that the people behind this app, take their customer very seriously. All our questions where answered thoroughly within a very reasonable amount of time. Besides that they were always very hands on to change or implement anything by their own developers without having to ask. Currently we also have their Easysearch app running for our ink&toner search solution. Keep up the good work!
The folks at NexusMedia are so responsive and helpful - I have asked them for help on 2 occasions, and they have immediately solved my issue. I am so grateful. And, the app is terrific too. Works just as it's supposed to and gives me exactly the functionality I need for my website. 5+ stars!
Firstly, the app has a beautiful easy on the eyes layout. Its set up in a pretty intuitive way. I do think combining the layout editor and settings of a popup should be in one place, but at the same time keeping them separate keeps the UI clutter free which is helpful in designing popup boxes. So, yeah, they have thought through this app.
Secondly, and more importantly they have the best customer service. I had a very customized request for the popup that I was unable to do it from the native settings or code on my own, so I emailed the support team to help me out. It was about adding autoplay feature to the video (adding YouTube autoplay parameter was adding multiple audio issue) so they customized a whole Javascript code along with CSS styling to make it fit my needs. I even deleted their code by mistake lol and they without any frustration readded it for me lol. On top of that, they did all that in a very prompt and timely manner.
I highly appreciate the app and the customer service/dev team. Keep it up!
Easy by name, easy by nature. From installing, through design and build, to going live with our first popup - all easily inside five mins! We use Easy Tabs too, which is also a great little app. Highly recommend both!
Simple to use app with a lot of useful functionality. Really impressed with the support too who were quick to respond and rectified an issue (I created) very efficiently too.
excellent app to quickly create popups anywhere on our site. it is easy to use, though, at times not transparent, which requires assistance from their excellent and prompt service.
Great, fast product support! simple to use, light installation. I am also using Easy Tabs - a great little app too! Laura S
excellent customer service, quick to respond, very attentive and helpful in solving some issues we had
Does everything I could ask of it, seems to play well with other apps. This is the third app we've purchased from Nexus (EasyBox, EasyTabs and EasySlide) all of them work flawlessly and add a great deal of functionality to our site.
This is my 2nd application that I am using from Nexus Media and it is great! It is easy to configure, it gives you several options and it works like it should. They also have outstanding support for all of their apps!