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it Did'nt it work for me? i tried 3 times and reached out to help for support, but unfortunately, no help.
I tried a bulk upload 3 times and each time it ignored the redirects so on the 3rd time I checked the box to over write all re-directs and this time it did not ignore them. BUT after testing some of them still not working and going to a 404 error page. so 1 start from me.
Déçu
Au début tout fonctionnait bien puis petit à petit plus du tout
Depuis début janvier, le soucis doit être résolue je dois constamment les relancer
Enfin, ils demandent un tas de choses de manipulations (qu'ils peuvent faire eu avec autorisation boutique)
Epuisant et consternant
Attempting to charge for features that shopify provides for free,...
Useless support! i asked for help and they go around in circles trying to not be helfpul!
Recent updates have broken the ability to redirect a URL to a collection. I called Tech Support and the guy they connected me to was of no help like he didn't know the app.
We're truly sorry to hear about the issues you've been having after the recent updates, especially the difficulty with URL redirection to a collection. It disappoints us to know that our tech support hasn't been up to par in your experience. We understand how important it is to have reliable and responsive customer support, and we sincerely apologize.
Please allow us to rectify the situation. We'll ensure to use your input to improve our services especially in relation to this specific concern. Furthermore, we'd like to have another chance to assist you and get this problem resolved. We promise you that our team will be in touch shortly to sort out the hiccup.
Again, we truly value the feedback you have shared and it is essential in guiding our improvements. Expect better services from us moving forward.
Best,
The Shop Circle Team
Tried to do a simple redirect today and said the existing URL was not recognised. This clearly does not work very well.
We're really sorry to hear about your experience with Easy Redirects not meeting your expectations. The issue you encountered with the existing URL not being recognized isn't typically what our customers face. We understand how frustrating it can be when things don’t work as expected.
We want to make things right and provide a solution to your problem. Our support team is dedicated to helping troubleshoot and resolve any issues you face. We'd be grateful if you could get in touch with us again - we assure you our team will be reaching out soon.
Your feedback matters as it helps us further improve the app and the service we provide. Thank you for taking the time to share your experience.
Best Regards,
Shop Circle Team
Horrible app. The concept is good but the execution is horrible. I've been trying to do a CSV upload test with only 10 products, and got an error message like 8 times! What a waste of time this is.
Hi there
I'm sorry you've experienced some frustration with the app. Please respond to the email from our support team - they'll get it sorted for you.
If you could consider reviewing your review if our team are able to resolve this to your satisfaction, that would be great.
Best
Eastside Co
I used this app to redirect a page to another page and even though it says URL created, it does not redirect.
Hi
Thanks for your review. Our app support team emailed you to help explain how the app works but haven't heard anything back from you.
Hopefully hear back from you soon so we can get it up and running.
Best
Eastside Co