SC Easy Redirects

SC Easy Redirects

Built for Shopify

评论 (277)

整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 3% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2018年6月1日

After running a web crawler on our old site, we had over 10,000 individual pages. We needed to ensure our customers at least arrived at our new home page if used an old link. This app made the process completely painless. We are very happy with the customer support and functionality. Thanks!!

Labelsbythesheet
美国
3天 人在使用应用
Shop Circle已回复 2023年12月12日

We're thrilled to hear that you had such a positive experience using Easy Redirects! Ensuring a seamless transition for your old pages to your new home page is crucial, and we're happy that our app could make it painless for you. Your compliments about our customer support and functionality mean a lot to us. Thank you for taking the time to share your experience. Your feedback helps us serve you and others better.

Best Regards,
The Shop Circle Team

2017年8月23日

GENIUS support. Never experienced a guy more helpful than Alexander. Great app as well.

Peugeotkvaern Dk
丹麦
2天 人在使用应用
2019年5月9日

I have installed in my store and today it has not worked, it throws error 500 and due to timezone difference have not received response

Mirefaccion.com.mx
墨西哥
大约2个月 人在使用应用
Shop Circle已回复 2019年5月10日

Thanks for your review, and sorry you've been having issues installing the app. Our support team work 9am to 5pm UK time - I'm sorry your query fell outside of these hours, however they're now back at their desks! They've sent you an email to start the process of getting the app up and running for you asap.

Kind regards

Eastside Co

2022年11月5日

I don't think the redirects that are presented and fixed are completely wright. So I only use it to get a notification about what is wrong so I can correct it myself.

Greenflash Wijn
荷兰
23天 人在使用应用
Shop Circle已回复 2022年11月7日

hi - thanks for your review. Our support team has emailed you to help you resolve the issue.

Best

Eastside Co

编辑时间:2019年4月11日

#Update
After a bumpy start, all got resolved. Thanks again Lousi for looking into the GSC connection!

GCGme
香港特别行政区
大约19小时 人在使用应用
Shop Circle已回复 2019年4月12日

Hi there, thanks for the amended review :) We're glad Louis was able to solve your queries, and if you need any further assistance you know who to talk to!

All the best

Eastside Co

2017年6月2日

Wow-amazing customer service. I had some problems and I got an immediate response that clearly delineated the steps with my User errors. I've never had such great customer service for an app, much less one that is free. Thanks!

PureLivingSpace.com

Pure Living Space
美国
大约18小时 人在使用应用
编辑时间:2021年1月20日

Seems really good for managing redirects but a gotcha is not being able to remove .html extensions so that the 301 redirects correctly - native shopify redirects work perfectly for this, but the app has an issue where the 301 retains the extension and returns the .html appended (even though the page is displayed) would recommend testing with cURL so you can confirm you'll not have any seo issues with the app installed. Now uninstalled and waiting for update from Dev, but will need to add redirects to native without the handy wildcards feature which is a shame.

Pretavoir
英国
21天 人在使用应用
Shop Circle已回复 2021年1月20日

Hi - thanks for your review. Our support team are discussing the point you mentioned, and once we have more info we'll be in touch. Thanks for raising it.

*****

Update 25/01 - our team has emailed you today - we are hopeful we'll be able to solve the issue for you. Many thanks

2018年10月18日

apart for allowing the same redirects Shopify already provides, the need of monitorning continuously 404 errors cannot be achied automatically, the user always needs to reconnect to Google Search Console which, btw, shows no errors despite the app shows a lot.

morever, in the settings i have specified not to monitor the same urls while i keep having same ingnored 404s.

i've written to support with no consistent reply or any way to solve my problem. disinstalled.

Vintage Fakes - Bigiotteria d'Epoca
意大利
8天 人在使用应用
Shop Circle已回复 2023年12月12日

We're truly sorry to hear about your experience with Easy Redirects. It seems you've encountered a few challenges that impacted your overall use of our app, especially regarding the monitoring of 404 errors and the response from our support team.

We understand how important it is to have seamless integrations and responses to effectively manage your redirects. We genuinely apologize for any inconveniences, and also for the confusion one might have encountered with connecting to Google Search Console.

Our goal is to ensure customer satisfaction, and your feedback is crucial to us. We'd be grateful if you could give us a second chance to improve your experience. Rest assured that our team will look further into the issues you have raised.

Again, we're sorry for not meeting your expectations this time and hope you will consider reinstalling the app in the future, where we can ensure a smoother, better experience.

Best,
The Shop Circle Team

2021年5月12日

App isn't completing any redirects despite multiple tries. Contacted live chat without a reply. Sent an email. Will adjust review once I actually get a reply on how to fix this fundamental issue. Hopefully this triggers the support team to help. Thanks in advanced!

Printed Memories
美国
6天 人在使用应用
Shop Circle已回复 2021年5月12日

Hi there

I understand our support team are in touch with you now and will make sure the app is up and running for you today.

Thanks!

Eastside Co

2017年11月9日

Great tool, we migrated to Shopify from another platform so all our links on Google were directing to a 404 error page. This made it easy to direct our old links to our new Shopify links.

Northernlightscandles
美国
大约2小时 人在使用应用
Shop Circle已回复 2023年12月13日

Hello! We’re thrilled to hear that you found our Easy Redirects tool valuable during your transition to Shopify. It's a delight to see your 5-star rating! Being an enabler in directing your old links to new Shopify links and helping you avoid the 404 error page is exactly what we aim at. Your positive review means a lot to our team.

Remember, if you need any other assistance, feel free to reach out to our support team, we're here to help. Your feedback contributes significantly to our continuous efforts in enhancing our app's user experience. Thank you once again for taking the time to show your support.

Best Wishes,
The Shop Circle Team