Anmeldelser (47)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 87 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 4 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
11. november 2024

customer support does not answer,, and throws up error code.

Prodigal Threads Co.
USA
Cirka 2 måneder bruger appen
EasyTool svarede 20. november 2024

We’re really sorry to hear about the issues you've encountered with our customer support and the error you experienced. Upon investigation, we've found this to be an uncommon edge case. Rest assured, we are actively working on a fix to prevent such issues in the future.

Please contact us directly at support@easytool.co with the error code or further details about the problem so we can resolve this promptly. We are committed to providing quality support and addressing all concerns.

Thank you for your feedback—it is crucial in helping us improve. We hope to resolve your concerns swiftly and restore your confidence in our app.

5. februar 2024

Can't see reviews.

Tried to reach out for support on two issues with no response to either. It my be free, but it's not worth that.

FaceCraftMD
USA
4 dage bruger appen
EasyTool svarede 4. marts 2024

Thank you for sharing your feedback, and we're truly sorry to hear about your experience with our app. At EasyReviews, we take customer service seriously and regret that we missed the mark this time. We understand how frustrating it can be not to see reviews and to feel unheard when reaching out for support.

Please know we're currently reviewing our support process to ensure more timely and effective responses. Our goal is to provide not just a free app but a valuable tool that enhances your business.

We'd love another chance to get this right for you. Could you please contact us directly at support@easytool.co? We're committed to making things right and improving your experience.

14. marts 2024

MALA NO FUNCIONA

bambustore
Colombia
24 minutter bruger appen