Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
29 de julio de 2020

Unbelievable! I just never find such cool APP! it helps me with everything! I like it!!!!!!!!!!!!!!!

iHandy Tools
Estados Unidos
14 días usando la aplicación
23 de noviembre de 2022

This app has changed our business OVERNIGHT! We are a well-established company, and even still...we used to make routes MANUALLY, map them MANUALLY, and use shared notes to give our drivers lists of stops MANUALLY. UGH. This app is PERFECT and saves us many hours a week. Customers are loving the tracking feature. They know exactly when we're coming. That's huge. No more "when's my order coming phone calls". We are using the Premium version. I could list 100 awesome features on this app...but just try the free trial for yourself and you'll see. Many of the features are SUPER CUSTOMIZABLE, so you'll certainly find the perfect fit for your delivery team. We did have questions after trying the app for several days. We reached out to EasyRoutes and we were pleasantly surprised how helpful they were. This app is clearly a labour of love for them. It's awesome!

MB Grocery
Canadá
11 días usando la aplicación
11 de agosto de 2022

We are very impressed with this app so far - we have been using it for about a week and are thrilled with how it integrates with our shopify orders and saves us so much time creating and updating our delivery routes. Customer service has been incredibly responsive and helpful, and very open to suggestions and feedback. The customer facing side is very thorough and detailed, giving our customers the ability to track their order. Overall we are thrilled and are looking forward to this helping our busy season run smoothly!

Luft Balloon Store
Estados Unidos
8 días usando la aplicación
23 de agosto de 2021

Really cool and great support! I have to write 100 characters but that's ok it was worth it totally

Lake local
Nueva Zelanda
4 días usando la aplicación
Fecha de modificación: 2 de septiembre de 2020

This app is great! There are a few extra features that could be added on the Routes page:
1. ETA's for each delivery
2. Service Time for each delivery that can be automatically applied or manually adjusted as well.
3. Ability to reorder deliveries manually.
4 Calculate total route time including service time for each delivery to assist dispatch in managing drivers daily hours.
5. Need ability to route more then 20 addresses.

Other then that app is great. Hope they add these features!

Wilderness Ranch
Canadá
4 meses usando la aplicación
Roundtrip respondió 11 de septiembre de 2020

Hi Wilderness Ranch,

Thanks for much for the kind review and the great suggestions.

I'm happy to say that EasyRoutes now addresses all of your feedback and suggestions. Please try them out and let us know what you think!

21 de julio de 2022

This app is EXACTLY what I needed for my wholesale delivery routes. I was tired of getting the "Any idea when your driver will get here?" text messages from our wholesale clients. This app takes care of that issue and then some! It sets the "fastest" route and displays it to both me and my drivers. It notifies our clients when the delivery driver has left the facility. It gives them an ETA. It notifies them when their order was delivered by email, text, or BOTH! I had a couple of questions, I emailed the company, and within 24 hours, I was on a ZOOM call with one of the founders, and my issues were solved/explained...AMAZING app and an AMAZING staff...quick looking...just install it!

Bliss Artisan
Estados Unidos
2 días usando la aplicación
18 de enero de 2023

App wouldn't run on the Android in-dash car stereo we have installed on our delivery van. We contacted support and the response was they couldn't help fix the log in error we received and to look for another app.

Twice Loved Children's Consignment Boutique
Canadá
Alrededor de 1 mes usando la aplicación
Roundtrip respondió 27 de enero de 2023

Thank you for taking the time to provide feedback here on the app store.

While we use Google’s authentication service for our mobile app which works on a wide array of mobile devices, as you note there are some devices such as your Android in-dash car stereo that unfortunately aren’t compatible. We’ve personally followed up with you over email and left a voicemail without hearing back. We are still here to try and help you the best we can.

Hopefully we can work together to try and find a solution for your Android in-dash car stereo so you can continue using EasyRoutes.

Kind regards,
Andrew

31 de diciembre de 2020

LOVE! This app is awesome and a life saver. After a local news station did a profile we got a TON of new orders and if hadn't been for easy route pro, I'm pretty sure we would have failed. This app does everything I need it to do. It reads all of my recurring and local delivery orders - this was a major sticking point for. us on other deliver apps that wouldn't read the recurring orders. But this one does. Then it creates this very easy to use list of orders that has a big visual indicator of which orders have been planned into a route yet or not. It's easy to plan and switch routes. You get immediate feedback about your route with the 'reoptimize' button to see if the route makes sense. They've though of everything. This app allows you to share a route with your drivers and can push the route to google maps - so KEY and so Important because all drivers use google maps. Then it comms with your customers through simple actions the driver takes on her phone. And we also really love that it shows the full inventory that drivers can see, and switch. They can see the list by product, or by order. This is so important to prevent confusion. This app is AWESOME!

Javi's Gravy Sauce for Dogs
Estados Unidos
Alrededor de 8 horas usando la aplicación
5 de agosto de 2021

Wow! I added the app, setup, and started using it in less than 10 minutes. The app helped us plan 5 different routes, and sending routes directly to the drivers quite easily!

Mazati
Australia
Alrededor de 2 horas usando la aplicación
26 de diciembre de 2021

I wish they could make this app like shipday.com it has a really annoying dashboard that I don't like. I hope the team looks at shipday and makes their app look better with branding for customers and us. I like how this has tracking built into Shopify tho so cosutumers can check right from their account page, shipday doesn't. That's the only reason why I downloaded this app.

Harford Road Liquors
Estados Unidos
27 minutos usando la aplicación
Roundtrip respondió 28 de diciembre de 2021

Thank you for taking the time to leave a review. We love getting constructive feedback from our users and regularly incorporate their feedback and suggestions into our monthly app updates. You mentioned you don’t like our dashboard. We’ll look into how we can improve it further; thanks! We understand our app may have a different user interface than what you may be used to using — our customers like how we are fully integrated with Shopify and how if you know how to use Shopify, it’s easy to know how to use EasyRoutes.

You also mentioned we lack branding features. Did you see the options to add logos to packing slips or customer tracking links in the settings? We’ve tried hard to provide branding and customization options for all the customer-facing aspects of our app.

I’m sorry if we missed the mark for you. A 2-star review feels very unfair considering we are just a different product than what you are looking for; it appears you installed and almost immediately uninstalled our app when you realized this as well. That is why we provide helpful videos, clear documentation of how we help Shopify merchants, and a generous free trial and a free plan to help make it easy for you to evaluate EasyRoutes to see if it is right for your business first.