EasyRoutes Local Delivery
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The driver onbording process we faced issues several time. When driver sign in, they can not get the code by SMS even they re-send notification, especially android moble in Singapore, please check.
Thanks for sharing this and for working with our support team on it. We’ve since confirmed that our driver SMS verification in Singapore now uses a registered local sender ID via Twilio Verify, a trusted global messaging provider, and that in the last 30 days verification codes have been delivered successfully to drivers across all major Singapore carriers, including on Android devices. We followed up directly on your case and we’re still here to help. Singapore has particularly strict SMS policies, and in rare cases device- or line-specific settings can still interfere, so we’re always happy to troubleshoot those one-on-one.
Es wäre schön wenn EasyRoutes auf Deutschwäre und wenn man alle Funktionen kostenlos testen könnte, so lange man nur einen Fahrer hätte, um sich wirklich von den Vorteilen 100% zu überzeugen. Ebenso wäre es schon wenn die Routenführung in der HandyApp direkt stattfinden würde und dafür nicht GoogleMaps extra geöffnet werden muss, da man leider schwehr dann wieder zur EasyRoutes App zurück kommt. Darum leider nur 4Sterne. Sonst gerne 5Sterne ;-)
Would like live updated ETAs based on live driver location - that would be huge for us. So far the app works good, had chat with CEO which is great to work with an owner that has finger on the pulse! Looking forward to more improvements!
I want there to be more functions within easy routes that make our drivers feel empowered to make decisions on their own, without Shopify-admin access.
Thank you for your review and your feedback. Someone from our team will reach out to get more perspective on how we can help you empower your drivers better. I can see that you are already using our Driver Settings in your EasyRoutes settings. They let drivers:
- Re-optimize remaining stops when plans change
- Reorder stops on the fly
- Upload proof-of-delivery photos from the camera roll
Thanks again for helping us make EasyRoutes better!
The EasyRoutes Team
Lorsque nous attitrons une commande à une route, il n'est pas possible de visuellement savoir que cette commande a déjà été attitrée à une route.
Avec plusieurs pages de commandes, il devient difficile de se rappeler quelle commande est déjà attitrée.
Un simple petit indicateur visuel que la commande est attitrée à une route serait vraiment aidant.
Love the app. It does everything we need for a great price. However, you really NEED to offer an API. Every company doing delivery has to put a label on the item being delivered to ensure it goes to the right destination. If orders could be added, routes generated, and the route info pulled into the labeling app via API we could print the labels and packing slips grouped by the delivery driver. This would save us HOURS spent sorting things by route. The bigger we get, the more orders we have, and the longer it takes to do this. Sooner or later it's going to start interfering with our deadlines and we will have to find a different solution.
Thank you for kind review and your feedback. Someone on our team will reach out to help with this request. In general, we provide integrated packing slips, as well as data export for route and stop data, along with integrations with order printing apps to help you with streamlining this process. Beyond that, for many tasks our integrations with Shopify means you can usually use the Shopify API itself but we'll be in touch to understand your needs better to see how we can help and to make sure we incorporate your feedback to serve you better.
This app is great! There are a few extra features that could be added on the Routes page:
1. ETA's for each delivery
2. Service Time for each delivery that can be automatically applied or manually adjusted as well.
3. Ability to reorder deliveries manually.
4 Calculate total route time including service time for each delivery to assist dispatch in managing drivers daily hours.
5. Need ability to route more then 20 addresses.
Other then that app is great. Hope they add these features!
Hi Wilderness Ranch,
Thanks for much for the kind review and the great suggestions.
I'm happy to say that EasyRoutes now addresses all of your feedback and suggestions. Please try them out and let us know what you think!