EasyRoutes Local Delivery
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Great app for local delivery. Takes a bit of a learning curve, but excellent once you do learn the system.
I wish all apps and companies were as great as Easy Routes. This app has been a game changer for our business. We love that they are constantly working on improvements, have affordable rates, and their team is there if we need them. When I first reached out the head guy walked us through everything. Can't say enough great things about the app and company.
Our team has used this app for around 4 years and EasyRoutes have continuously enhanced the user experience of the app throughout the years. The team at EasyRoutes were also quick to respond to support requests and new feature requests.
I've had EasyRoutes installed for years and its been the #1 app that I use. The support is amazing. They always update the app and add new features. Highly recommend!
After testing many options this App is the one we choose and successfully use for our business.
The app is very customizable and we created a workflow that works very well for our specific needs from both the customer experience as well as the scheduling and driver perspective. A coupe examples:
-with Bulky items and limited room on the truck we can limit the allowed items per route to not over schedule the routes.
- adding orders, custom stops, and re optimizing the routes is no problem allowing us to have the order cutoff point very close to the delivery date.
- the notification system is granular enough so that we can communicate very precise what the customer can expect. The day of delivery gets communicates pretty much right after the order comes in and gets added to a route. The delivery time window for that day gets communicated a day before once the order cutoff happened and we wont add any more orders.
- that means in most cases we can hit the 30min delivery time window reliably allowing customers to be home without wasting a full day.
- the tracking site provides the safety that customers have the latest up to date information.
Our current setup reduced our time spend on route planing significantly and more important reduced the amount of customer inquiries about deliveries to almost zero.
On top the team is very responsive and open for feedback from the field to improve the app.
Definitely the best app out there in our opinion, recommend you give it a try!
Great app with lots of great features that our business relies upon every week. We recently had an issue with Shopify where they removed our API connections and the team at Easy Routes helped us to get back up and running. It was at this time that we realised how much we relied on Easy Routes for our local deliveries.
fab
Essential app if you use local delivery in Shopify, we would not be able to operate without Easyroutes. Their support team answers questions thoroughly and very quickly!
EasyRoutes Shopify App Review
EasyRoutes has been a game-changer for our dispatching and delivery process. The app makes it incredibly easy to plan routes efficiently, ensuring smooth and timely deliveries. Beyond its great functionality, their support team is outstanding—quick to respond and always ready to assist whenever we need help. Their fast and effective customer service sets them apart, making EasyRoutes an essential tool for any business managing deliveries. Highly recommended!
Robust and intuitive routing app. Would be even better if it can direct to apple maps in carplay (not just google maps).