EasyRoutes Local Delivery

Hi David,

Thank you for your feedback! We apologize for any inconvenience you experienced with our free plan. It looks like you didn’t activate your free driver account, which meant you couldn't assign the route to yourself, and uninstalled our app just a few minutes later.

We’d like to clarify that all our plans, including our free one, come with a driver seat, so you don't need to pay anything extra to add or use a driver.

We do have some limits on our features on our free plan (like 50 orders a month and a max of 10 stops per route) but you can absolutely make a delivery with a single driver, and we support many businesses running their deliveries on Shopify this way.

We'll be reaching out to you directly to better understand the challenges you faced and see how we can assist you. Once again, we apologize for any confusion or frustration caused!

Salut MZ création, thank you for leaving a review!

Currently EasyRoutes is only listed in English at the moment (sorry if that wasn’t clear!), but supporting more languages is on our future product road map.

I do want to share a few notes that would be helpful:

- you can make all of your customer facing interactions (our notifications, packing slips and tracking pages) work in your language (you can enter in your translations in the EasyRoutes settings)
- your Shopify data will be shown in your language (for example, notes in the order or instructions provided by your customers, or your staff)
- our driver app while in English is relatively simple to use, and the directions launches into Google Maps or Waze -- which your driver can use in their native language.

I understand this may not meet your requirements at the moment but we would love to support you better at some point in our future as well.

Best regards,
The EasyRoutes Team