Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient management of local deliveries. It's praised for its user-friendly interface, reliability during high order volumes, and seamless integration with Shopify. Key features include smart routing, real-time monitoring, and customizable routes. Merchants value its ability to handle large geographical areas, both local and nationwide deliveries, and complex delivery setups. The app's real-time updates, detailed delivery information, and automated notifications enhance customer satisfaction and save administrative time. Its responsive customer service, reasonable pricing, and scalability make it suitable for both small and growing businesses.

November 16, 2022

EasyRoutes Local Delivery is exactly the app we needed to help manage our team of delivery drivers and local deliveries. Sorting the Shopify orders into routes is easy and straight-forward, the email communications between us and customers is seamless, and the ability to track our driver's progress is essential. Communication with the developers is fast and always helpful. When we have had issues, Sevaan is available for a phone call and does what he can to assist us and make our experience better. Our drivers like the app because it is user-friendly and easy to learn. I would recommend EasyRoutes for businesses with local delivery drivers with multiple routes.

Wooftown.ca
Canada
Over 1 year using the app
March 25, 2022

I have dozens of apps in my Shopify, but Easy Routes is undoubtedly one of the ones I use the most. I tried several before, but Easy Rutes is the best by far!...easy to use, and helps me day by day to optimize my logistics and routes...they really do a great job, and the support? from another level, very fast and always ready to help, especially Boris...thanks guys!

MrLaundry
Chile
Over 1 year using the app
August 5, 2022

We started using the app, liked it, but stopped because it didn't have the SMS notification option. They contacted me asking why we removed the app, I explained the reason and said we would go back once they had that feature. So we did, as soon as they told us they had the SMS feature running. We've been using the app for a few weeks, we still have some issues that we are trying to figure out together, but we love the app, its usability, and most of all the quick response and attention we're getting from their team to solve these bugs. A special shoutout to Boris who has been my main point of contact so far. The app is quite pricey, but if we are able to get to where we want, I believe it will be well worth the cost. PS.: We've been testing quite a few route planning apps since the launch of our startup (about a year and a half), and this has been the best app by far.

Ortaliza
Canada
About 1 year using the app
January 17, 2023

This app has transformed my business. It has made the deliveries so much easier. The support is fantastic !

Kettles Pottery Supplies
United Kingdom
About 1 year using the app
Roundtrip replied January 27, 2023

Thank you for the kind words! We're thrilled to hear that EasyRoutes has transformed your business for the better and we're glad that you found our support helpful.

March 13, 2023

Before getting EasyRoutes I use to spend at least 40 minutes daily, getting the addresses in the map, figuring out the best route and even with all that time spend, our customers didn’t get notifications automatically, our drivers had to stop and send manual text to every recipient, witch was giving us a huge margin for error. Now with EasyRoutes everything is easier, routes are made automatically, dispatched to the drivers and notifications to our customers are in real time. Freeing the time to bake more cakes and decorate more cupcakes…

Sweet E's Bake Shop
United States
12 months using the app
September 9, 2021

Great product for small businesses who run delivery themselves. Works very nicely with Shopify admin and Shopify notifications. EasyRoutes has saved me significant amount of time generating routes, improved the customer experience by providing them with out for delivery notifications and tracking links, and has saved me time on order management/admin by updating the orders fulfilment status as and when they are delivered through the app. The support is very good and they are quick to iterate the product in line with customer suggestions. Top work team.

Butter & Crust
United Kingdom
12 months using the app
July 18, 2021

Very helpful and friendly team, they take customer feedback and turn it into actions! Awesome team! It is great to work with them.

Lacher Patisserie
Malaysia
12 months using the app
September 2, 2021

I needed a routing app to save me hours of route planning for my drivers. This app came to the rescue and did the routing automatically for me, giving me back hours. The Team at roundtrip were responsive to help me get started and getting my drivers using the routing tool. Even more positively surprising was that my feedback for UI improvements was taken on board and implemented also within days. I definitely would recommend this app and working with the team!

Lit Canteen
Australia
11 months using the app
September 24, 2021

I use this app to help me plan out deliveries, and with their most recent update, it's absolutely amazing. If you do your own deliveries, this app will save you sooooo much time.

Medalist Feed
United States
10 months using the app
September 18, 2020

This app straight out of the box works great. Easy to use. Great App. If you do deliveries you'll have no problem with it. More improvements coming I believe.

Johnnie Cupcakes
Ireland
9 months using the app