EasyRoutes Local Delivery

Phenomenal routing app. We have been using this for 1.5 years now and have had no issues. We schedule 50-100 deliveries a day, 6 days a week, typically using 2-3 drivers and EasyRoutes has made it super easy and quick to set up routes. On quarterly sale days, we add additional drivers and have upwards of 200 deliveries per day for a week straight (1400 deliveries) and this has been a life saver. It also auto fulfills orders in shopify once the order is dropped which removes a step for our drivers. We have it set up to notify customers once a route is dispatched and when the driver is 3 stops away so customers 9especially those in apartments) can be more ready to receive the items - or let us in. Highly recommend, wouldn't even look at another app (as we have used some and they are way more cumbersome).

After testing many options this App is the one we choose and successfully use for our business.
The app is very customizable and we created a workflow that works very well for our specific needs from both the customer experience as well as the scheduling and driver perspective. A coupe examples:

-with Bulky items and limited room on the truck we can limit the allowed items per route to not over schedule the routes.
- adding orders, custom stops, and re optimizing the routes is no problem allowing us to have the order cutoff point very close to the delivery date.
- the notification system is granular enough so that we can communicate very precise what the customer can expect. The day of delivery gets communicates pretty much right after the order comes in and gets added to a route. The delivery time window for that day gets communicated a day before once the order cutoff happened and we wont add any more orders.
- that means in most cases we can hit the 30min delivery time window reliably allowing customers to be home without wasting a full day.
- the tracking site provides the safety that customers have the latest up to date information.

Our current setup reduced our time spend on route planing significantly and more important reduced the amount of customer inquiries about deliveries to almost zero.
On top the team is very responsive and open for feedback from the field to improve the app.

Definitely the best app out there in our opinion, recommend you give it a try!

EasyRoutes Shopify App Review

EasyRoutes has been a game-changer for our dispatching and delivery process. The app makes it incredibly easy to plan routes efficiently, ensuring smooth and timely deliveries. Beyond its great functionality, their support team is outstanding—quick to respond and always ready to assist whenever we need help. Their fast and effective customer service sets them apart, making EasyRoutes an essential tool for any business managing deliveries. Highly recommended!

Awesome app, complete solution, awesome support. Anything not perfect is due to Shopify Local Delivery limitations - the rest EasyRoutes will handle for you. 5 stars.

GREAT APP!! easy to use; tracking and customer notification features work very well. also a cheap option on the market that gives you all the essential features needed for a local delivery service in a small business.