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After facing a real issue with our operations that was mainly related to EasyScan. They reached us and worked closely and promptly until the issue we are facing is resolved. Many thanks to Charlie for his efforts, follow-up, and amazing support. Depending on EasyScan really improved our operations and our team is really depending on it in our daily operations.
Hi Wonder Beauties,
Thank you for reporting this issue and so glad we could help fix it together! We are very grateful to have you as a customer.
Kind regards,
Charlie
EasyScan complements our workflow very well! In addition the developers are friendly, helpful, and open to improving the app further.
EasyScans stopped any chance of us shipping the incorrect item(s) to our customers. It's easy to set up, use and doesn't increase the time it takes to process orders. Being able to scan and update inventory on the fly is a great addition too.
Thank you for the kind review! - Charlie
EasyScan is a great app that is easy to use and I experience excellent customer service whenever I have any questions.
This app is incredible! Support tram is awesome, and helped us get up and running to move our entire inventory to barcodes.
We absolutely love this app. It has become one of the most essential apps used for our business operations. We use it to barcode our products, to pick orders and to fulfill them with complete accuracy. EasyScan is without a doubt, an essential tool for our fulfillment team and we cannot imagine using Shopify without using this app. If we could give this app more than 5 stars, we certainly would, as it is truly one of the best apps in the Shopify marketplace.
We are so happy to finally have an automated barcoding solution that works with our iMacs/Zebra ZD621 thermal printers. In the past, we used an app that required manual entry of Product Name/SKU information. Now, we can select the product and it will automatically pull in the Product Name, SKU, AND barcode, as well as set the quantity to the amount available in inventory.
We have extremely custom labels. The Easy Scan team created a new custom template within a 24-hour turnaround. Charlie went above and beyond by troubleshooting printer setup errors for over two hours with our team. It has taken our team months to reach this solution and we are so happy we found Easy Scan. Thank you, Charlie!
So far so good. Customer service helped with a simple but frustrating issue that was a training problem on our end.
We recently had the pleasure of working with Charlie, who provided exceptional assistance in helping us understand the Easy Scan app. From the moment we reached out for help, Charlie displayed a high level of responsiveness and was quick to address our needs.
Charlie's expertise and willingness to guide us through the app's functionalities were truly impressive. He patiently answered our questions and took the time to explain various features, ensuring that we had a clear understanding of how to utilise them effectively.
He genuinely tailored the call to our business needs and shared deep knowledge of the app's capabilities. This made the learning process engaging and enjoyable, fueling our eagerness to implement the app's features into our daily routine. Thank you so much Charlie!
EasyScan is hands down the easiest to use, most well-developed and useful tool for our store. The packing slips and pick lists add a layer of protection to our picking and packing process, and we haven't had a single mis-packed order since we started using the app last year.
Charlie and his team are amazingly quick to reply, and have thought of an out-of-the-box solution for each and every one of our enquiries. We couldn't be happier with the features, support and pricing!