Year Make Model ‑ EasySearch
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Great customer service. They were responsive and very helpful when my team and I were having issues. They got it fixed for us in a matter of days. Thanks Nexus!
Hi there,
Thank you for the review and kind words. It's a great reward to know that our client is happy!
Should you need additional help with EasySearch or any of our apps, just let us know. Our 24/7 support team is always here to help.
Best regards,
The NexusMedia team.
This app has never worked correctly. We have tried customer support and no one seems to know what’s wrong with it. Year make model will show 15 different vehicles and products that are not related to your search. We really wanted this to work. But they blame Shopify instead of fixing the issues.
Hi,
Thank you for your feedback. We're sorry to hear EasySearch didn't meet your expectations. We've never intended to blame Shopify for any issues - our references to Shopify were only about their payment system and how to cancel the subscription by removing the app.
The app is designed to work based on the configured database, linking search criteria to results. So, if you experience discrepancies between in-app and native Shopify search results, this typically indicates incomplete product assignments to search criteria.
Our main priorities are product quality and top-notch customer assistance. We are available 24/7 online to assist you as soon as possible, so contact us directly with more specific details about your issues.
Best regards,
The NexusMedia team.
Amazing team to work with. Super fast on responses, easy to work with, and they understand what needs to get done.
Hi there,
Thank you so much for the great feedback! It was a pleasure to help you with your request!
If you have any other inquiries or need additional help - feel free to contact our 24/7 support team. We are always here to assist you.
Best regards,
The NexusMedia team.
This application greatly improves navigation for customers needing a specific part on my store. The Nexus Media support team is fantastic. Nexus designed and installed the application for me with prompt and clear communication throughout the process. I 100% recommend this app mainly due to the customer service that comes along with it.
Hi,
Thank you so much for taking the time to leave feedback. We highly appreciate it, and it's great to know you are happy with our service!
If you need additional help with EasySearch or any of our apps - just contact our 24.7 support team. We are always here to assist you.
Best regards,
The NexusMedia team.
Game changing app for us. The app is straight forward to use and the support has been outstanding (and fast!) Helped get us up and running in a very short amount of time. Everyone we dealt with was customer focused and gave very clear explanations and great mockups of ideas for what we were trying to accomplish.
Look no further for your YMM app, this is the one you need.
Hi,
Thank you so much for this awesome review! It was a pleasure helping you with the app adjustments.
Thanks for your recommendation - this is really important to us.
If you need any help with EasySearch or any of our apps - feel free to contact our 24/7 support team. We are always here to help you!
Best regards,
The NexusMedia team.
Highly recommend this app. The support is unapparelled, and it works like a dream. Very rare to see this level of support for a shopify add on application.
Hi,
Thanks for the recommendation and your great review! We appreciate that!
Should you need additional help with EasySearch or any of our apps - just contact our 24/7 support team.
Best regards,
The NexusMedia team.
The team here at NexusMedia are very helpful, and the YMM is great for the price. Definitely recommend.
Hi,
Thank you for the great feedback and high praise for our team. We highly appreciate it!
Should you need further help with EasySearch or any of our apps - just contact to ou 24/7 support team. We are always glad to help!
Best regards,
The NexusMedia team!
The customer support and developers were awesome, helping us set up exactly what we wanted to set up. Would definitely recommend.
Hi,
Thank you for taking the time for this review! We highly appreciate it!
Satisfied customers are our main priority, and we do everything possible to make you happy with our products and services.
So, should you need further assistance, just let us know. Our 24/7 support team will do its best to help you.
Warm regards,
The NexusMedia team.
Wonderful support. New to this app but loving it so far. Quick to resolve issues.
Hi,
Thank you for your great feedback! We appreciate it!
Should you need further assistance, please contact our 24/7 support team. We are here to help.
Warm regards,
The NexusMedia team.
Easy search is a great app and the customer support officers are wonderful aswell. Great app for starters
Hello,
Thank you so much for the feedback! We hope you are going to succeed in your business.
If you need any assistance with EasySearch, just contact our 24/7 support team, and we'll do our best to help!
Best regards,
The NexusMedia team.