Year Make Model ‑ EasySearch
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Easy to use backend and very good customer service team. Kateryna has been able to help us set up custom integration and much more.
Hi,
Thank you for leaving such a positive review about the EasySearch - Year Make Model app! We're thrilled to hear that our app has been easy to use and that our customer service team, led by Kateryna, was able to provide excellent support.
If you have any further questions or need more assistance, please don't hesitate to reach out 24/7.
We value your business and appreciate your feedback.
Nexusmedia team.
UPDATED
Thanks for the update!
We understand your concerns and apologize for any inconvenience caused.
Our team strives to provide high-quality support and custom integrations, so If you need further assistance, please feel free to reach out.
Your satisfaction is important to us, and we'll do our best to help you find the best solution.
Regards,
Nexusmedia team.
This app works well and is fairly easy to implement. Customer service gets 5 stars for their responsiveness, and willingness to get the widget to work exactly for your needs/shop. I would give this 5 stars overall, but I can't explain myself why the app is priced at $19 a month, for a fairly static product (I don't foresee doing much to its implementation after it's fully installed). For how I use it (I do not operate a car parts store, which seems to be most of their clientele, but rather an RV furniture fitting business, which a much lighter vehicle catalog) I feel like I could deserve a smaller tier. Also, I decided to upload my own vehicle inventory rather than used the available library that didn't work for my needs - here again, I feel like I'm paying for something I'm not using. That said, I tried a couple more options available on the App Store and this one worked best in my opinion, so I decided to take on this cost.
Hi there,
Thanks for taking the time to leave a review of our app. We're super stoked that you're enjoying it and that our support team has been helpful to you. Your feedback about a limited cheaper plan is also much appreciated. Right now, we're actually working on a bunch of new features that we're going to release soon. As we develop these new features, we'll be sure to keep in mind which ones are most popular and consider the possibility of adding a basic plan with limited functionality.
While we can't make any promises about this at the moment, we want you to know that we're listening to our users and taking your feedback seriously. Thanks again for your support, and we hope you'll keep enjoying our app!
Best,
EasySearch Team
Great customer service! Unfortunately the app was not practical for my store