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This looks like a good app for shipping but it will require you to be on the Shopify Advanced or Plus in order to use the calculated rates at checkout.
Thanks for your feedback. Please get in touch with at support@easyship.com so our team can walk you through on how to use the platform and install rates at checkout.
Daniel was great! I accidentally disconnected us when I refreshed the page. Thank you for your help Daniel. Easy Ship support is always so great!
Although there was a slight hiccup in the beginning, it was soon resolved. Credit to Lauretta for her assistance. Would continue to use this service.
I worked late last night until about 12 am and signed up for a trial account with them before going to sleep. During registration, I filled in my details, including our business address in Australia and my mobile number. Their team called just a few minutes after I signed up around midnight, which made my dog bark loudly and woke up my baby, who cried for hours. It was ridiculous since they didn’t even check the time zone before calling.
We apologise for the inconvenience caused and our team have been notified of this and ensure it won't happen again. If there's anything else we can assist you with in the meantime, please don't hesitate to contact us.
very efficient to connect my website with easyship.
Everything was perfect!
Great link between Shopify & Easyship, works really well
Your pricing model is insane. $70 for multi box shipment, and you STILL charge per label for bring my own carrier? The integration still failed as well.
I tried to close my account that was created 30 minutes ago and got a message about "outstanding balance". I never shipped anything, just started the "free trial", what balance??
Thank you for your feedback. We're sorry to hear that we couldn’t meet your expectations on this occasion.
Our Support Team have tried reaching out to you via email but haven't heard back yet. Please reach out to us so our team can look into this for you as a matter of priority.
Signed up and had issues connecting Aus Post ParcelSend, was advised that they do not support eParcel / ParcelSend, only MyPost Business.
They refuse to cancel the first month subscription fee quoting "policy", so I'm being charged $150 even though they are unable to provide the service needed.
Businesses that are willing to spend $150/month on this app are likely above band 5 and most likely on eParcel, not MyPost Business.
Pretty unethical imo
Thank you for your feedback. We're sorry to hear that we couldn’t meet your expectations on this occasion.
Our Support Team have reached out to you via email to investigate this matter. Please don't hesitate to contact our team whilst we look into this as a matter of priority.
The platform is simple and easy to use. And the rates are better than any other option I've found online - and I did A LOT of research. Extremely beneficial for Australian business with needs to ship to and from the US.