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The app is really easy to use and very useful in terms of being able to build analytics around all your shipping. Very seamless!
I just changed my 1 star to 5 stars. Easyship went above and beyond to resolve our issues. Wonderful support.
Beware of this Company.
EasyShip was good until a few days ago when they charged us over $550 for some 6 months old shipping labels. EasyShips explanation was they were residential and some address correction charges.
This is EasyShip's sneaky way to lure customer then charge more. Beware of this company. We will be closing our account.
If you are going to charge something at least let your customer know what is it in advance.
We've been using Easyship for the last couple of years and it is by far the easiest portal we've used to date. The UX is user friendly, visually appealing and informative at the same time. My favourite feature allows me to gauge shipping cost prior to dispatch without having to read off of a price matrix and weigh out numerous options that suit me. However, where Easyship really exceeds is its customer service. Jose has been by our side since launch and is always eager to reach out either to check up on us or help whenever necessary. Thanks Jose!
I used this app since 2019, it works great for all the functions and the dashboard UI is also very easy to work with.
This app has indeed made shipping so much easier for us. However, there still a few tech limitations such as live updates on address changes and orders. Certain countries and couriers are not supported to which is a shame! Support wise, it's all good!
Update*
Ever since the introduction of the easyship insurance coverage, it has given us a peace of mind and has helped us with operations significantly. I would applaud the Easyship team to keep up the good work!
Easyship has made it so much faster for us to ship our parcels, no more multiple steps, the app will automatically fulfil orders and add in tracking numbers. Love that there are different courier options as well, especially when we have to ship overseas! Overall loving the app!
Great app. Saved me a ton of time, has great rates, and my rep (Stephen) is awesome.
Excellent shipping platform for shopify, etsy etc. All my shipping pack slips can be done via the app easily without the need of manual input. Also the app will notify my clients about the delivery status.
I'm in Australia and this works quite well. It connects to the store and does the labeling. I like that they let you pre-pay customs for international parcels, so end-customers don't have to f around with customs. I'd prefer it if the shipping rates were a bit cheaper. Also, the labels generated by the software are compressed (zipped). Uncompressing those is time-consuming. But otherwise its a real time saver.
We have been using Easyship to handle store orders for a while now. Excellent customer service from Conor and an easy to use and fast interface that integrates well with our warehouse provide.
Thank you for the review!
It's great to hear you're happy with our service from Conor in particular.
All the best,
Easyship