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We have been using Easyship since it was a baby. Alot of hiccups at the beginning. However, with improvements and investments over the years, I must say that I am impressed with how far Easyship has come! I tested other systems and I find myself sticking to Easyship. Although, Easyship is not perfect, it goes the same with other apps. With good customer service and efforts in improving their apps, their minor flaws can be overlooked. I look forward to more awesome features!
My store is based in the UK and I have just invested a few hours, with the help of Joe from Easyship, to integrate it into my website. Firstly the help was second to none, thank you Joe! The early results are looking good and I'm just waiting on the right details to integrate my own carriers. I feel this will give my customers a better choice of carrier, and hopefully reduce my abandon cart rates. *** Updated - Joe disappeared and I now find the shipping rules inadequate to filter out simple needs. There also seems no way to deal with the new EU IOSS tax system.
The app is easy to use and pretty straightforward. I like how you can email tracking information to customers directly from the shipping information page. One downside is that custom box names can't be edited after they're created. If you happen to make a mistake, you have to delete that box and then re-enter it.
Hi there,
Thanks for taking the time to leave your feedback, we're always eager to get insight from our customers on how we can improve our App!
In his case, unfortunately, you are right, you can't currently modify the name of a Saved Box in this way, you can only edit the Empty Box Weight, change the "Auto selection" or Delete.
Our Tech Team are aware of this issue and it is on our roadmap for the future, so watch this space!
All the best,
Easyship
Hope this makes it easy! Calculating shipping cost is always pain.
I use easyship for my fulfillment. Fantastic service and fantastic app. Much recommended! Very good rates and even better sync with my store!
Great app. Easy, functional and great rates. The customer service is also quick and helpful. Since we start to use this app, our e-commerce is working much better.
I love this app! I've not ever had logistical problems using it and it's really helped me to streamline my shipping, so I can get orders out effectively and efficiently.
My customers are always please when they receive their orders, and the Easyship customer service is amazing! Would definitely recommend this app for businesses small or large.
As a small business trying to expand globally, Easyship has been amazing at making international shipping headache-free. The personalised support we have gotten our account manager Krish has really simplified and enhanced our experience. We will definitely continue to use Easyship's services for years to come!
Very useful app, packed with features!
I especially like that there is reference information for customs duty and VAT available for every country.
We use this app to make our shipping service simplified for not only customers but for our employees. I have really appreciated their fast response to any issues I was having with setting up the app and want to say a huge thank you to, Atay, for his support. I appreciate you!