Calificación general
4
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 11% de las calificaciones son de 1 estrellas
16 de agosto de 2018

The app is super easy to use and has really streamlined the shipping process for us. Best part is we can add insurance to our orders through the app, which is not currently available via shopify. Support is fast to respond, knowledgeable, and kind. The team also offers webinars to help with efficiencies and to share general eCommerce info / knowledge.

Highly Recommend !

Glass City Pipes
Estados Unidos
21 días usando la aplicación
9 de julio de 2020

Shipping has been one of the most challenging and confusing aspects of starting my online store. I tried the free version of Easyship, Shipstation and Shippo to compare prices, functionality and support. Let me tell you, Easyship is the one you want. Due to its breadth of customization and functionality, it can be a little intimidating to setup, so I reached out to support with some specific questions that I had. Not only did I get a response, but Hiromi got on the phone with me several times to personally walk me through solutions for my challenges, offered pro tips and advice and pointed out things that I would have never even thought of that will help my business. She was beyond wonderful, the best customer service I've ever experienced. The icing on the cake? I ran shipping scenarios between Easyship and Shippo....when the rates weren't exactly the same, Easyship was slightly cheaper. I am not one to give praising reviews, but I felt compelled on this one. I've done the work and research for you...go with Easyship.

American June
Estados Unidos
21 días usando la aplicación
21 de abril de 2020

This app is pretty convenient because it allows you to manage all of your orders in one place and simplifies the process as much as possible for you.

HiTek ElekTroniks
Estados Unidos
21 días usando la aplicación
Fecha de modificación: 17 de septiembre de 2019

Easyship helped to streamline my shipping needs and made international a whole lot easier. It's easy to use and support is great, I would recommend it for anyone new to Shopify and wants to simplify their shipping.
However I wish it works/integrates better with the Oberlo app. I have some dropshipping items that don't work with the Easyship app. It would be great if it had more options for a mix of dropshipping and adding of adhoc couriers.

5erenity²
Singapur
Más de 1 año usando la aplicación
9 de febrero de 2020

We have just started to use Easyship and can highly recommend! Excellent features, that take a lot of complexity out of our packing and shipping operations.

Impact Berry
RAE de Hong Kong (China)
20 días usando la aplicación
10 de octubre de 2017

So far so good. I've been using it for my local + international orders for my Singapore Souvenirs online shop.

Quick and responsible customer support.

Great offerings from couriers and JIT quotations are perfect for my e-commerce.

Thank you Easyship!

P.S Would be 5+++ stars if you guys could figure out an affordable C.O.D option for local deliveries.

Sg Style
Singapur
Más de 1 año usando la aplicación
25 de noviembre de 2019

Excellent app and good personal support. They will take care of you and help you ship your first parcel. Highly recommended!

The Supplement Warehouse Pte Ltd
Singapur
20 días usando la aplicación
2 de febrero de 2022

They charged me for 23kgs when my item was only 1.5kgs and then a redelivery fee (for supposedly 3 attempts) when tracking shows 1 attempt & taken to depot within 2hrs, no other attempts To dispute they asked me for specific photos showing product in box with measurements and weight showing which i did. Its been over a month and still funds not returned!

Our Baby Nursery
Australia
11 meses usando la aplicación
Easyship respondió 21 de abril de 2022

Thank you for providing your feedback.

We have tried to discuss this with you via email but we have not received a response, please feel free to get back to us to discuss further.

We appreciate it's frustrating to provide images of the shipment but this is not a request on our part, it is from the courier; simply put, they will not consider any adjustment dispute without evidence which is why we are obliged to make this request.

In this case, our CS Team tried to contact you multiple times to provide more information, but we did not receive a response.

As a goodwill gesture, we have waived the adjustment fee and the redelivery fee on this occasion.

I can assure you we will always fight to get the right outcome for you but we do appreciate any patience you can give us while we dispute with the Courier.

All the best,

Easyship

27 de febrero de 2023

I have been using the app for over a year now. At first I left a 5 star review but I deleted it. The prices suddendly increased (apparently they made a mistake when caculating them). Customer support declined. I've had an issue for a year now and still not able to help me with it. Always the same questions that lead to nowhere and particularly to no refund.
It's a good app, still recommend, but I will change the minute I find better for sure.

Les Sultanas
Francia
Más de 1 año usando la aplicación
Easyship respondió 20 de marzo de 2023

Hi there,

Thank you for providing your feedback, we're sorry to hear your experience has changed from a 5-star to a 2-star.

We've been trying to reach out to you in an attempt to understand what has occurred here but we're yet to hear back from you. If you could respond to our emails I'm certain we can figure this out and get things back to a 5-star experience!

All the best,

Easyship

Fecha de modificación: 16 de junio de 2019

Easyship has made it very easy for us at Fashionables Boutique to fulfil our orders. Now that I have them to help me it's a lot easy to complete orders.

Fashionable's Boutique
Estados Unidos
19 días usando la aplicación