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Stop already with this nonsense. You overcharged. You want to blame me. You keep doing it even a year later. Stop with the madness. I'm not interested in doing business with you. I have no interest in hearing more from you. Just stop.
No there was no confusion as EasyShip states in the reply from over a year ago. I've been shipping for years - I didn't input "mistake" dimensions. It's not difficult. Funny enough, I use Pirate Ship and haven't had any issues or mistakes. PirateShip is proactive, easy to use, great rates, no issues. The way shipping should be.
Just did a cost estimate shipping a box weighing 4 lbs from Mpls, MN to Madison WI. I have been paying about $6.55 for the last 12 months. The cost estimate I got from Easyship was $26.29. Looks like I'd be out of business quickly using this app. So sick of apps advertising "the best pricing" when in fact the pricing is awful. Sellers are not idiots.
Hi Carrie,
Thanks for taking the time to respond.
Again, please accept my apologies again for the experience you had when using Easyship.
I have just searched for a quote using the information and locations you provided and the lowest price is $7.28, however without all the information such as the shipment dimensions I cannot confirm whether the price will be accurate for your needs.
If you ever decide to try Easyship again, please reach out to us at support@easyship.com and someone from the team will be more than happy to help you.
All the best,
Easyship
The Easyship app has been a blessing from a fulfillment perspective. It's fast & easy, integrates well, calculates shipping with amazing rates, and the customer service has been excellent. All times of the day their team has been extremely helpful and attentive to our needs. As we start to grow and require different types of fulfillment they're very keen to help conform and adjust their services.
Thanks Easyship Team!
While the app does as promised, I'm most impressed with the level of support provided new users. Not only are they responsive to queries, but they are proactive when they think they see errors in your setup or weirdness with your mailings.
So far, I'm a happy Easyship user!