Easyship ‑ Envíos y mucho más , 401 reseñas
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Misleading advertising for Australian stores that this is free to use. If you want to use it with our most common provider, Australia Post, which they say is "your own courier" you have to pay regardless of the number of orders. There are other apps out there that integrate with Australia Post for a third of the price. And even an actual free app called Interparcel which I am now testing.
Hi there,
Thank you for taking the time to provide your feedback.
We feel our app is clear that to link Australia Post to your account, a subscription is required, as is industry standard for this courier.
If you could point us in the direction of where you feel this has been misrepresented, we will be happy to review this to remove any uncertainty.
Kind regards,
Easyship
The public estimate price was $21 cheaper than what was actually quoted once i had signed up for an account. The support representative said the publicly displayed prices are just an estimate. (Even though you put in Origin, Destination and weight) In my case a 0.5kg box with dimensions of 10x10x10cm was $21 different in price? So im not sure what their estimate is based off of, maybe a piece of paper. Classic bait and switch. Uninstalled
Hi there,
Thank you for providing your feedback, I can confirm that the prices provided on our rate calculator (https://www.easyship.com/en-gb/shipping-rate-calculator/unitedkingdom-to-usa) are an estimate, this is because we require full information on the shipment to provide a full calculation.
I can confirm there is no 'bait and switch' as you will see from all the great feedback on this page!
We've tried to reach out to you to help with this issue but we haven't had a response? If you can get back to us we will be more than happy to help you get access to the right rates.
All the best,
Easyship
Stop already with this nonsense. You overcharged. You want to blame me. You keep doing it even a year later. Stop with the madness. I'm not interested in doing business with you. I have no interest in hearing more from you. Just stop.
No there was no confusion as EasyShip states in the reply from over a year ago. I've been shipping for years - I didn't input "mistake" dimensions. It's not difficult. Funny enough, I use Pirate Ship and haven't had any issues or mistakes. PirateShip is proactive, easy to use, great rates, no issues. The way shipping should be.
Just did a cost estimate shipping a box weighing 4 lbs from Mpls, MN to Madison WI. I have been paying about $6.55 for the last 12 months. The cost estimate I got from Easyship was $26.29. Looks like I'd be out of business quickly using this app. So sick of apps advertising "the best pricing" when in fact the pricing is awful. Sellers are not idiots.
Hi Carrie,
Thanks for taking the time to respond.
Again, please accept my apologies again for the experience you had when using Easyship.
I have just searched for a quote using the information and locations you provided and the lowest price is $7.28, however without all the information such as the shipment dimensions I cannot confirm whether the price will be accurate for your needs.
If you ever decide to try Easyship again, please reach out to us at support@easyship.com and someone from the team will be more than happy to help you.
All the best,
Easyship