Easyship: solution tout‑en‑un , 385 avis
Excellent app, easy to integrate and setup. Few issues with the upfront pricing calculation, but the support team are EXCELLENT and quick to fix. I imagine these are more teething issues for the business as it grows. They also helped us find a 3PL that is integrated with EasyShip... it was truly a plug/play. Would highly recommend it.
I have been using Easyship for 8 months now and overall I find the app great! The dashboard is very easy to use and they are always looking to improve and adding new features. I have found their customer service has dropped off over the last few months, which I can understand but sometimes it can take 5-6 emails to just get a response.
The biggest area for me where they need to improve is the link between their warehouse partners & Shopify, I have to go in and manually update my stock every month to make sure inventory is correct.
I would defiantly recommend Easyship to any start-up, even with the few issues mentioned above, they have been a great tool to help me launch my brand.
I had few issues with a carrier but easyship got back to me and solved the problem, their customer services has definitely improved
What a useful app to help us find the best solutions for shipping our orders. We can sort by the lowest rate or the fastest, and the interface is pretty easy to use.
I just wish the site were better optimized for mobile!
Takes out the guesswork for shipping, so that we dont overcharge or undercharge our customers, shortens our processing time.
Easyship helped to streamline my shipping needs and made international a whole lot easier. It's easy to use and support is great, I would recommend it for anyone new to Shopify and wants to simplify their shipping.
However I wish it works/integrates better with the Oberlo app. I have some dropshipping items that don't work with the Easyship app. It would be great if it had more options for a mix of dropshipping and adding of adhoc couriers.
A serious lifesaver for managing all my shipments! I love that I can give my international customers a dynamic checkout which includes various shipping options and the option to pay for taxes and duties right at checkout. This really helps eliminate any surprises our international customers may be hit with on delivery and improves conversions at checkout. I also love that it works so seamlessly with our shipping carriers and that we are able to easily import our discounted rates we negotiated with carriers. To add to this, their customer service is A++++! I worked with Hiromi and she was so wonderful throughout the whole process. Anytime I had a question, it was answered within 30 minutes. She also took the time to video conference with me and walk me through the whole platform and help me set it up! Thank you thank you thank you!
David and his team are pretty responsive to fixing things. The app is quite good and will help a lot of stores no doubt.
It has some room to improve on the larger scale end though where things need to be more customisable or changes made.
They can be done but it takes some time hence the 4/5 stars. For the majority of people it will be a good app but for those who ship over 100+ a week and need some special customisations it will take some time to get that done.
Thanks for taking the time to leave feedback.
We appreciate the positives you've highlighted, but we'd love to hear more about how we can make Easyship even better for you!
If you want to give us some more details on this then we're all ears, email@example.com is the best place to reach us :)
All the best,
A functional and handy app to have on your site to solve your delivery needs, might just require some fine tuning on the backend regarding the ease of usage. Overall still a great app, plus as it is free of charge there really isnt much more to complain about!
Great App and excellent Customer Services. React to my email within minutes. Definitely recommend to other seller.