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2023년 7월 7일

Sahana is amazing, very professional and easy to deal with.

App is easy to use and has been trouble-free since we signed up a year ago.

SOUTH.ST
오스트레일리아
앱 사용 기간 12개월
답글 Easyship개 2023년 7월 24일

Thanks for your feedback, we think Sahana is great too!

2023년 10월 17일

I was getting an error that my UPS account name has already been taken, so I contacted support. Instead of helping fix the issue, they offered to schedule an onboarding call... I'm working and want to ship packages, not waste time talking on the phone. I'll just stick with the competition.

Swift Energy
캐나다
앱 사용 기간 21일
답글 Easyship개 2023년 10월 25일

Hi there,

Thank you for providing your feedback on Shopify, we're keen to understand what went wrong here and how we might turn this around.

It looks like you were trying to link your own UPS courier but you were seeing an error, the reason my colleague was asking to set up a call was that it would simply be easier to take a look at the details with you over the phone, rather than an email back and forth.

However, if you prefer to deal with email/messaging we would be happy to oblige, I've reached out to you to help with this query, please get back to me and I'm sure we can fix this ASAP.

All the best,

Easyship

2023년 8월 13일

Excellent App!! Great Service!! Very happy that we chose Easyship! We had a challenge with the pickup, which was resolved by the team members very promptly!

MILA "Her Smile, Your Joy"
싱가포르
앱 사용 기간 대략 2개월
답글 Easyship개 2023년 8월 24일

Hi there,

Great to hear you're enjoying using Easyship, our support team are always on hand to help!

Easyship

2023년 11월 23일

The issues with Easyship, like missed parcel pickups and unresponsive support, have a detrimental impact on the last mile of our business. Delays and uncertainties in parcel collection can lead to missed delivery windows and dissatisfied customers, ultimately harming our business reputation. Addressing these problems is essential for maintaining the efficiency and reliability of our last-mile operations.

Design 10
오스트레일리아
앱 사용 기간 11일
2023년 11월 2일

Misleading advertising for Australian stores that this is free to use. If you want to use it with our most common provider, Australia Post, which they say is "your own courier" you have to pay regardless of the number of orders. There are other apps out there that integrate with Australia Post for a third of the price. And even an actual free app called Interparcel which I am now testing.

ElevenLabs - 100% Organic Plant Based Nutrition
오스트레일리아
앱 사용 기간 33분
답글 Easyship개 2023년 11월 13일

Hi there,

Thank you for taking the time to provide your feedback.

We feel our app is clear that to link Australia Post to your account, a subscription is required, as is industry standard for this courier.

If you could point us in the direction of where you feel this has been misrepresented, we will be happy to review this to remove any uncertainty.

Kind regards,
Easyship

2023년 8월 31일

Big let down. This company have poor correspondence they never get back in touch. I have terminated using this app

TheFootwearGroup™
영국
앱 사용 기간 2일
답글 Easyship개 2023년 9월 5일

Hi there,

We've looked through our database and can see that you didn't open an account with us and got stuck in the signup flow!

We're sorry that you weren't offered the required onboarding assistance but we'd be more than happy to guide you through it one on one!

Please get back to us at support@easyship.com and we can make arrangements.

All the best,

Easyship

2017년 9월 7일

It is definitely a good app for shipping. You wont regret to install the app. This app makes seller like us more efficient on carry out our online orders to ship either local or international. Well done ;)

Gamemartz 3
싱가포르
앱 사용 기간 거의 7년
2023년 7월 7일에 편집됨

Amazing update from Easyship, which now offers insurance coverage that is easy to use and provides good ease of mind. In addition, our account manager, Calvin has been the key driver to ensure we received the best support. Thank you Easyship, Keep up the good work!

Boldrwatches
싱가포르
앱 사용 기간 거의 7년
2018년 3월 29일

Setup was a breeze and easy to use for both automatic store sync and manual entries. Customer support is on point too. Really quick response time and knowledgeable staff.

Hafbox
싱가포르
앱 사용 기간 6년 초과
2019년 9월 22일

Thank god for this app. Really made running this site much easier since I have to travel so much. Thank you

sifr
싱가포르
앱 사용 기간 6년 초과