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Worked well until it didn't. All of sudden FedEx and UPS are not available. UPS would randomly not be available at times either. You have to deposit money into your account, we're trying to figure out how to get our remaining balance back, will update the review as needed.
I give five star for the App! I wish it will have mobile friendly version in the future ;) fighting!
Update: The only solution is to cancel the labels & I'll have a refund in 21 days. So there is no solution except cancel the labels, purchase postage elsewhere & hope they I'm actually refunded the funds in THREE WEEKS, while my orders are LATE due to their system glitch & lack of support for 3 days. Just awful, every step of the way. If I did this to my customers, they would be rightfully upset. ...
Hi there,
Thanks for taking the time to provide your feedback.
We've tried to reach out to discuss this issue with you but we haven't been successful if you have the time we' ...
I tried the 30 day free trial to see how this service would be for our store and it has been a nightmare. We sent a package to a customer from the USA to Portugal and her order has been sitting in their processing center since December 2nd and they refuse to assist with this situation. We are for sure removing this app from our store and going with on that is reliable! NOT RECOMMENDED!
Thank you for your feedback.
As we have discussed, we had to wait for the courier to complete their responsibilities, although as you know, our Support team chased them ...
Has taken 48+ hours to get back to one of my tickets. I'm left in the dark with support not answering my question
Hi there,
Thank you for your feedback, we've been trying to get in touch with you repeatedly to discuss any issues you may have. If you could get back to us I'm positive we ...
This is a really good app very easy to use 5 star would highly recommend to new stores the ease of use makes it worth it
I'm happy it's free yet with powerful functions. They can source for me and get what I want. Thumbs up!
Wasted my time - don't waste yours. Sounded like it had everything I needed - dimensional weight calculations, shipping rules, carrier rates displayed to customers, but virtually none of these things worked. Support was of no help, I have multiple tickets still open with them and it has been a month now with no answers. Wish it would of worked, but after multiple emails, (repeated) screenshots ...
Hi,
Thank you for your feedback. I'm sorry to hear about your experience with our platform. At Easyship, we aim to provide excellent service and regret that we couldn’t meet ...
Great app as it gives you a range of shipping options and easy to integrate with shopify. Downside is you can't change discount settings for different countries. i had to get a bespoke shipping app in addition to do this.
I am new to Easyship and still exploring it, but up to now seems very promising and a great app to handle both domestic and international Shipping of your store. Give it a try everyone:)