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Using Easyship to ship our product to customers is very convenient. It is easy to choose which carriers and compare rates. Support team has been very helpful and easy to work with.
I don't ship a lot yet so I'm on the lowest plan. But it's great for what I need. Shipping rates are easy to compare. It definitely saves a lot of time and money.
Excellent service and very reliable platform. EasyShip makes international shipping simple and efficient. Competitive rates, smooth tracking, and great support. Highly recommended for eCommerce businesses!
So far, I can't describe my happiness today in downloading the app and working on it. The process is easy, but it takes time, which is very necessary to ensure everything is good and running smoothly. The technical support team is very helpful, wonderful, and extremely patient with customers like me who ask a lot of questions about everything. The service is great and easy to use, and it requires someone serious to work in a simpler and faster way, especially for stores that ship a lot and everywhere. I sincerely thank you. So far, I am satisfied with the performance, but I will wait to experience the shipping, the workflow, and the way boxes are shipped and reach customers to be honest in my full evaluation. Their assistance is also excellent; they are quick to respond and solve any problem I encounter or question I have. Thank you.
Alandra and Daniel were fantastic went above and beyond to make sure everything with our orders, labels, planning and shipment looked correct and how we planned.
It took alot of the stress out of the process and gave peace and mind that what we were sending, was done correctly
Fingers crossed all goes through to our customers ok!
Thank you for all your help once again
this app is great for small shops that sell overseas. Duties and tax calculation at checkout worked well and customers understood total cost better. label printing was smooth but one pickup didnt show up on time once. support helped me figure that out. still happy with it.
Shipping correctly includes many challenges. Easyship and Shopify both provide excellent assistance - starting when the customer places an order, then all the way to delivery of the package. The HELP department is especially thorough, diligent, and friendly.
I like the simplicity of easyship and it is very user friendly. The only thing i would like to see for improvement is two things.
1) Increase the speed of the software. There is alot of slow down even when cookies are cleared.
2) Ability to just have the insurance payback to be put on the credit card that is on file.
very quick response and helpful as always - thank you Abhijith
The expectation was integrated prices at shipping with accurate duties and good shipping prices. Integration seems to be really good! BUT, the shipping prices are literally more expensive than I can find anywhere and the platform cannot figure out how to accurately represent our duties and taxes. For example, our product is USMCA compliant and has a beneficial HTS code, which has our US tariff rate at $0, but Easyship is trying to charge our US customers $72 extra. The additional paperwork and time to sort this out, makes using this platform a complete waste of time. If you are able to get competitive shipping prices and fix the duties, I'd give this 5 stars for sure!