Classificação geral
4
Número por nível de avaliação
  • 81% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 11% das avaliações são de 1 estrelas
18 de junho de 2020

Easyship literally saved us 50% on shipping costs, which then translated to a higher customer conversion rate. It's so easy to use and the support was amazing. Hiromi is absolutely amazing and Easyship should be happy to have her on their team. She was great! Highly recommend easyship!

Montauk Tackle Company
Estados Unidos
29 dias usando o app
15 de novembro de 2022

I have had this app for 1yr, so i did give them a good chance. Forget the app, there is much better out there loads. READ THE 1 STAR REVIEWS .ALL OF THEM,1 thing in common, they have the worst customer service, of any company i have dealt with, i had 3 small issues , so i was patient but this 3rd issue is costing me alot of money. now which is the only reason i a, writing this review. this is the 1st bad review i have wrote. Save yourself time and money. ITs not even worth having there free plan, customer support is too bad , really bad, no contact for days, then don't answer your question, then dont fix the issue, i have literally just got my other e-commerce shop owners, all 27 shops to all switch from this too SHIPPING IS EASY.. so much better app ,and customer support the best . Go read there reviews you will thank me

We Wear Liberty
Reino Unido
Mais de 1 ano usando o app
Easyship deixou uma resposta 9 de janeiro de 2023

Thank you for providing your feedback, we're always keen to learn from our users about how we can improve our service.

We've tried to reach out to you several times over the last few weeks but we haven't received a response.

You mentioned you've been using our app for a year, but looking at your account I can see that you haven't used our app to make a shipment.

If you could get back to us, we will be happy to have one of our reps help you set up your account to show you how to get the most out of Easyship!

All the best,
Easyship

12 de outubro de 2017

We have been using Easyship for over a year and it has made international shipping a breeze, as well as significantly reducing shipping costs. Thank you Easyship!

Atelierchild
Hong Kong, RAE da China
Mais de 2 anos usando o app
Data de edição: 29 de setembro de 2020

UPDATE - 29 SEPT 2020 - so it turns out that Easyship use totally the wrong HS product codes for international shipments. A shipping app that can't cope with HS Codes??!! Really??? So, even if you have the correct HS Codes for your products in Shopify, Easyship say "due to a technical limitation, the HS code will not always pull through correctly, meaning a discrepancy between the information on Shopify and what is converted to Easyship". This means all your Commercial Invoices will be wrong. Surely getting this right is a comedy basic of any shipping app claiming to be a shipping app??! It's greatly taken the shine off what was a good experience until now...we only found this out because of a parcel getting stopped by customs with a question about a product's HS Code...not ideal!
Unfortunately it also turns out there's no way to update your product listings in Easyship to fix this either...so you are knowingly giving customs the wrong info. Not great. In fact pretty poor. 2ND SEPT 2020
We just installed Easyship to help us manage the UPS shipping process for our UK based store. We're really glad we did!! UPS can't integrate easily (understatement!) so we were having to manually enter every shipment into the UPS website (arrgh). Easyship solved this problem for us relatively easily and now works like a dream. Not only does Easyship make our shipping workflow/paperwork much easier and faster but it also solves our dynamic pricing at checkout so customers automatically see our special UPS shipping rates alongside our Royal Mail rates...awesome! Our only feedback would be that setting it up required quite a lot of research and there were some really helpful (although slightly out of date) videos on the Easyship YouTube channel - and we defo couldn't have done it without these. They steered us in the right direction and we were able to fill in most set-up gaps. What would be really useful is a step-by-step set up video guide for a Shopify Store if someone can make one so that all the set up steps are in one place. We linked to our UPS account and rates really easily and the initial glitch we had with creating labels/UPS tracking was resolved quickly after an online chat with Easyship support - they were super helpful and took time to understand the issue and help us get it fixed and followed up. The system is easily customisable and user friendly. All in all a really good experience - highly recommend. P.S. If we had one request it would be to work on integration with Royal Mail Click & Drop in the UK.

That Pedal Show Store
Reino Unido
Aproximadamente 2 anos usando o app
11 de setembro de 2017

The easiest way to find the different options available for shipping to different destinations. We can easily find the fastest or most economical way to ship and also be able to schedule pickups/shipping labels with different couriers. Easyship saves us a lot of time!

Esemble
Hong Kong, RAE da China
Mais de 2 anos usando o app
11 de setembro de 2017

Excellent shipping platform for shopify, etsy etc. All my shipping pack slips can be done via the app easily without the need of manual input. Also the app will notify my clients about the delivery status.

Washi Kingdom
Hong Kong, RAE da China
Aproximadamente 2 anos usando o app
14 de dezembro de 2017

Awesome App! Before we installed this app, we were facing issues with customers living in Remote areas which incurred unexpected shipping cost for our business,

With Easyship, not only Shipping costs are calculated accurately, our customers remote areas issues are also being solved. Great Job Guys!

Hock Gift Shop
Singapura
Aproximadamente 2 anos usando o app
26 de outubro de 2017

Hands down best app for shipping. Super easy to use and gives you the best deals on international and local shipping. Highly recommend this app!

Dirtyneedlesstore
Hong Kong, RAE da China
Aproximadamente 2 anos usando o app
11 de junho de 2019

It is a great app for shipping it gives you multiple rate and many options. It needs you to input products and boxes then it work Great

The British Pedlar
Estados Unidos
23 dias usando o app
23 de fevereiro de 2021

The app has so many problems, and the customer support team seems never care solving them, after sharing my problem with the team, they didn't got back with the right answers,

Alieva
Estados Unidos
Aproximadamente 1 ano usando o app