Avaliações (415)

Classificação geral
4,1
Número por nível de avaliação
  • 80% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 11% das avaliações são de 1 estrelas
31 de março de 2020

I have been using this apps for few months at paid plan. I don't recommend to people 'cos customers services is low in speed. We received many clients' complaints recently regarding overcharge shipment due to incorrect measurement popping in system (It is quite different than the one we put in ). After several days of contacting CS, bugs still there!

Pabebaby
Hong Kong, RAE da China
Mais de 2 anos usando o app
Easyship deixou uma resposta 13 de maio de 2020

Thank you for taking the time to leave your feedback and we're sorry for the experience you've had recently.

Due to the ongoing COVID 19 situation, we are experiencing an exceptionally high volume of requests, this in turn has impacted our speed of response.

In terms of the dimensions issue you have mentioned, I understand this has now been resolved and you have spoken with one of our team to confirm this.

All the best,

Easyship

24 de setembro de 2017

Great product and service offering with prompt response, highly recommended

Kinglysg
Singapura
Aproximadamente 2 meses usando o app
13 de agosto de 2023

Excellent App!! Great Service!! Very happy that we chose Easyship! We had a challenge with the pickup, which was resolved by the team members very promptly!

MILA "Her Smile, Your Joy"
Singapura
Aproximadamente 2 meses usando o app
Easyship deixou uma resposta 24 de agosto de 2023

Hi there,

Great to hear you're enjoying using Easyship, our support team are always on hand to help!

Easyship

22 de janeiro de 2020

This app deserves a 5-star! It makes our lives as sellers so much easier and best of all it's free! The only regret is that the calculated shipping checkout feature requires an Annual Shopify subscription, Shopify Advanced subscription or Pay an additional $20 monthly to your Shopify Basic plan. Nothing to do with Easyship. I think it's due to some policy by Shopify. Nonetheless, great job guys!

id221
Singapura
Aproximadamente 2 meses usando o app
21 de setembro de 2017

Team Easyship is always listening to customers and strive to improve their services. Whether you're a beginner or an expert at ecommerce, logistics or shipping globally, Easyship makes it so easy.

Methodhome
Singapura
Aproximadamente 2 meses usando o app
7 de outubro de 2021

Migrating to Easyship has been a boon for our business. Reliable live rates, excellent customer service and support for a diverse range of carriers and sales channels. It's streamlined our logistics process at Plyco and we're eternally grateful!

Plyco
Austrália
Aproximadamente 2 meses usando o app
12 de setembro de 2017

Good and efficient delivery. Most importantly it is user friendly.

Beautifulofficial
Singapura
Aproximadamente 2 meses usando o app
18 de setembro de 2017

Having shipping auto calculated at our check-out page has made the whole buying process more convenient for our customers and our team. The prices are also competitive and customers can choose the option that best suits them. There have been some hiccups here and there but overall the Easyship team has made improvements along the way and we are happy users.

The Golden Concepts
Singapura
Aproximadamente 2 meses usando o app
24 de março de 2020

Easyship is one of our fave apps for running our company Happy Gun!! We have orders from all over the globe, and the dashboard makes it so easy to setup various options for all shipping zones. We’ve never received a complaint about shipping and believe me, it used to be a mess before we found easyship. As the owner of the company, it has saved me so many logistical headaches and the support is extremely responsive which is the most important thing to us!! Thanks Easyship for your epic product and service

Happy Gun
Estados Unidos
Aproximadamente 2 meses usando o app
13 de setembro de 2019

I agree with the feedback left by DreamCastle. It takes three months for the billing from FedEx to be updated to Easyship billing. I am charged when creating labels one amount based upon the actual weight and box dimensions when shipping to the customers. Three months later a bill arrives with numerous adjustments to the shipments and in most cases, and to no surprised, the actual and (true) weights and box dimensions increased the chargeable weight by FedEx. It's no wonder this is a free app and as for me, it doesn't work for our business.

Also, be aware you will be charged by FedEx for Residential Area Surcharge. This amount can be anywhere from $4.40 to just under $10.00. It's depends on how far the delivery is out of the way for the driver. This comes out of your pocket unless you pass this cost onto the customers. Then again, this increase most likely will have your customers shopping elsewhere online.

Be aware, Easyship will nickle and dime you to death. I'm done and will now use USPS and UPS offered by Shopify. It's cheaper.

CTDC
Estados Unidos
Aproximadamente 2 anos usando o app
Easyship deixou uma resposta 29 de julho de 2024

Hi,

Thank you for your feedback. I'm sorry to hear about your experience. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your expectations on this occasion.

Please contact us with your account details so we can resolve this matter promptly.

Thank you for your patience.

Best,
Ben (Marketing @Easyship)