Easyship ‑ All in One Shipping

Easyship is the best! We ship expensive fragile chandeliers all over the world in a wide range of box sizes and circumstances. Our Shopify store is fully integrated and I set all of it up myself.

We had been using another developer's paid product for over a year, and it seemed to only trend worse over time. After several reports of abandoned carts due to shipping errors, I had to take action as that developer had poor communication skills (no responses to emails, unavailable when ringing phones).

Enter Easyship. As the name implies, it really is! We have two warehouse locations in different countries, with different region-specific carrier rate accounts. A few simple rules, and with a test profile, we were test-shipping error-free, with ACCURATE rates.

The level of confidence I have in this product vs. the competitor's is VERY high.

Concisely works for saving in favor of online merchants
Easy to set up and manage the app on various online shopping platform using one click predefined integration method
the more you use the app, the more you save the money
Above all, customer assistance is excellent
Especially thanks for Chaithanya Poojary who assisted me to solve my issues for a long time

Very intuitive easy to use interface and great support team when you need them. I had an issue with notifications for pickups and Neha Roy from the support team went out of her way to find me the resolution! The onboarding call last week was very helpful as well. I tried Shipstation and Veeqo as well but easyship beats them handsdown with their customer centric approach

The features are good, but when something goes wrong, and it will, you won't get any support that will actually solve an issue. They'll give you platitudes of "your ticket is a high priority" and not do anything. We had to manually print labels for a week (and counting). They'll say its fixed, I'll go back in and the problem reappears. Look at one of their many other competitors if you want a long term solution.

Excellent customer service and great shipping solutions.

The platform is so easy to use offering great quotes that help us keep shipping costs under control.

The customer service team is highly professional, always prompt and incredibly supportive. They always do their best to find solutions whenever we encounter difficulties, making us feel genuinly valued as customers.

If you are looking for a platform with excellent support and competitive rates for international deliveries, I recommend Easyship

I like the platform - but very frustrating dealing with them.

Buyer beware - save yourself some and explore other options as well.

Service is a frustrating process, especially that the service is located in India, seems to cause issues with time zones when we needed support, as emails or chats are not responded to until sometime later. When you do get support, it is nothing more than an email linking to a generic article or a video - which does not cover the issue or resolve your problem.

UPS Billing is an issue, now rates increased, or not available as before, plus additional booking and pick-up fees, which do not show up until you have to ship, which was a nasty surprise.

The onboarding team and support team also not on the same page, when onboarding and sale is made, some functions work, then afterward when this does not, support would say that this function never existed or API problems...

Can be a great product, just hope they sort this out. Time will tell but shop around.

We've been happy to work with Easyship so far. We can choose from different possible rates and it works like clockwork.

easy to manage all shipping. customer support also very helpful

Terrible and scandalous. They will charge you far more than quoted, bring you some charges from weeks ago, topping up the charges you already paid. They will charge your card without telling you.
Watch out for hundreds of pounds charges put on your card.

Always blaming the couriers for their additional charges due to weight checks etc.

The app works fine but their practices are scandalous.