Helhetsomdöme
4
Antal per omdömesnivå
  • 81 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 11 % av omdömena har 1 stjärnor
21 september 2017

Team Easyship is always listening to customers and strive to improve their services. Whether you're a beginner or an expert at ecommerce, logistics or shipping globally, Easyship makes it so easy.

Methodhome
Singapore
Ungefär 2 månader användning av appen
7 oktober 2021

Migrating to Easyship has been a boon for our business. Reliable live rates, excellent customer service and support for a diverse range of carriers and sales channels. It's streamlined our logistics process at Plyco and we're eternally grateful!

Plyco
Australien
Ungefär 2 månader användning av appen
12 september 2017

Good and efficient delivery. Most importantly it is user friendly.

Beautifulofficial
Singapore
Ungefär 2 månader användning av appen
18 september 2017

Having shipping auto calculated at our check-out page has made the whole buying process more convenient for our customers and our team. The prices are also competitive and customers can choose the option that best suits them. There have been some hiccups here and there but overall the Easyship team has made improvements along the way and we are happy users.

The Golden Concepts
Singapore
Ungefär 2 månader användning av appen
24 mars 2020

Easyship is one of our fave apps for running our company Happy Gun!! We have orders from all over the globe, and the dashboard makes it so easy to setup various options for all shipping zones. We’ve never received a complaint about shipping and believe me, it used to be a mess before we found easyship. As the owner of the company, it has saved me so many logistical headaches and the support is extremely responsive which is the most important thing to us!! Thanks Easyship for your epic product and service

Happy Gun
USA
Ungefär 2 månader användning av appen
13 september 2019

I agree with the feedback left by DreamCastle. It takes three months for the billing from FedEx to be updated to Easyship billing. I am charged when creating labels one amount based upon the actual weight and box dimensions when shipping to the customers. Three months later a bill arrives with numerous adjustments to the shipments and in most cases, and to no surprised, the actual and (true) weights and box dimensions increased the chargeable weight by FedEx. It's no wonder this is a free app and as for me, it doesn't work for our business.

Also, be aware you will be charged by FedEx for Residential Area Surcharge. This amount can be anywhere from $4.40 to just under $10.00. It's depends on how far the delivery is out of the way for the driver. This comes out of your pocket unless you pass this cost onto the customers. Then again, this increase most likely will have your customers shopping elsewhere online.

Be aware, Easyship will nickle and dime you to death. I'm done and will now use USPS and UPS offered by Shopify. It's cheaper.

CTDC
USA
Ungefär 2 år användning av appen
17 februari 2020

Saved me a whole bunch of time creating DHL labels, If using DHL express from Canada to other parts of the world I would highly recommend. Hot Rod fuel hose

Hot Rod fuel hose
Kanada
Ungefär 2 månader användning av appen
11 mars 2018

easy to use & great customer service!

Bottle Of Wellness
Singapore
Ungefär 2 månader användning av appen
23 mars 2019

I used easyship service to ship out my KickStarter parcels from Singapore to US. After about 3 months, I was billed for almost $300 due to discrepancies in the parcel sizes and weight. If you want to be fair to your customer, do a check during the collection of the parcels, not billing your customer AFTER 3 MONTHS of the shipment. What guarantee do you have that the parcels does not distort in your warehouse?

DreamCastle
Singapore
Ungefär 2 år användning av appen
28 juni 2020

Half the time the service doesn't even work. Parcels aren't picked up. Shipping documents are missing. Support doesn't reply for over a week. They're actively hurting my business.

A week and a half ago a parcel was meant to be picked up by DHL. That never happened, and as Easyship formally becomes the shipper, they won't deal with you directly.

The only reason the platform works for me a little is because I have a good relationship with my courier guys, so I call them personally to tell him to pick parcels up. If I were to rely on EasyShip my business would've already been flooded with terrible reviews from people who don't ever receive their parcels.

I'll be migrating over soon to a different platform, because Easyship is INCREDIBLY unreliable. Try them at your own risk. I'm pretty mad at myself for sticking with them as long as I have.

TSH Jewelry
Hongkong SAR
Ungefär 2 år användning av appen