Recensioner (417)

Helhetsomdöme
4,1
Antal per omdömesnivå
  • 80 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 11 % av omdömena har 1 stjärnor
Redigerat 10 oktober 2017

Super easy, makes shipping so much smoother - highly recommend!

#STYLEITNRY Team
www.styleitnry.com

Styleitnry
Hongkong SAR
Ungefär 7 år användning av appen
7 september 2017

It is definitely a good app for shipping. You wont regret to install the app. This app makes seller like us more efficient on carry out our online orders to ship either local or international. Well done ;)

Gamemartz 3
Singapore
Nästan 7 år användning av appen
Redigerat 7 juli 2023

Amazing update from Easyship, which now offers insurance coverage that is easy to use and provides good ease of mind. In addition, our account manager, Calvin has been the key driver to ensure we received the best support. Thank you Easyship, Keep up the good work!

Boldrwatches
Singapore
Nästan 7 år användning av appen
15 juni 2023

As a user experience there is many way this can be improved such as the user experience and the billing layout.

The charges are way high which makes us rather find our own courier than keep creating shipping labels here, especially there is so many hidden charges that keep occurring makes us do not want to keep using Easyship and may opt to use a different platform.

Customer service is very bad which most of the time that can't solve any enquire and they say they get back to you which they don't which can be disappointed as i have to go back on the live chat to chase for an answer and also you should implement as call centre too rather just and online CS which doesn't help much.

Overall experience is bad and not ideal as many improvement is needed in many areas.

SAU LEE
Hongkong SAR
Mer än 6 år användning av appen
Easyship svarade 29 juli 2024

Hi,

Thank you for your feedback. I'm sorry to hear about your experience. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your expectations on this occasion.

Please contact us with your account details so we can resolve this matter promptly.

Thank you for your patience.

Best,
Ben (Marketing @Easyship)

29 mars 2018

Setup was a breeze and easy to use for both automatic store sync and manual entries. Customer support is on point too. Really quick response time and knowledgeable staff.

Hafbox
Singapore
Mer än 6 år användning av appen
22 september 2019

Thank god for this app. Really made running this site much easier since I have to travel so much. Thank you

sifr
Singapore
Mer än 6 år användning av appen
8 september 2017

Before we used Easyship, we provided flat rate by country which was difficult to price. Easyship's App allowed us to provide more options to our customers.
Most important of all, it informed them with accurate tax and delivery time information when they make the purchase, so THEY can decide whether they want to spend extra for faster delivery. Data from Shopify syncs seamlessly to their platform with no data entry(no mistakes!!) and fulfilment is relayed back to Shopify. You can also remove shipment options by setting rules. (ie Exclude Courier A in a particular country because you have had bad experiences with them). Aside from convenience and a better customer experience, their rates are competitve which is important to a startup like us.

Platysens
Hongkong SAR
Ungefär 6 år användning av appen
14 september 2017

It is very convenience to let our customers choose delivery method. It makes our customers to know more about the time and cost needed.

9 To 6
Hongkong SAR
Nästan 6 år användning av appen
18 november 2017

This is an amazing help to any e-commerce business. Prices are reasonable and the app gives you full control over most aspects of shipping. Thanks Easyship!

3d Printing Singapore
Singapore
Mer än 5 år användning av appen
8 maj 2018

Love this app - it is so easy to use, and the best thing is some courier offer free pick-up. So I can just sync my order, print my label, and wait for the courier guy to come pickup my orders! Keep up the good work!

Happy Poppets
Hongkong SAR
Mer än 5 år användning av appen